Above and Beyond: When Mac Repair Becomes a Mission
We believe Mac repair can be a mission that goes beyond mere fixes. Our focus is on providing practical solutions instead of replacements, all backed by 30 years of experience. We prioritize clear communication and customer education, ensuring you understand every step of the process. With a no-fix, no-fee guarantee, we build trust while offering exceptional service, like free diagnostics and quick turnarounds. Our commitment to sustainability counters the throwaway culture, and we're continuously expanding to engage with our community. If you're curious about how we achieve these goals, there's more to discover about our expedition.
Chad Penewell's 30 years of experience ensures high-quality repairs and a commitment to practical solutions over device replacements.
The no-fix no-fee guarantee builds trust, allowing customers to feel secure in their repair choices.
Emphasis on customer education empowers clients to understand repair processes and make informed decisions about their devices.
Success stories, such as rescuing a Mac deemed unrepairable by Apple, highlight a mission-driven approach to challenging repairs.
Future goals include community engagement through workshops, promoting sustainability by prioritizing repairs over the throwaway culture.
The Essence of Mac Repair
In the domain of Mac repair, we often find ourselves caught between the allure of shiny new devices and the practicality of keeping our trusted machines running smoothly.
At Missoula Mac Repair, we accept the essence of quality service, focusing on practical repairs over replacements. With Chad Penewell's 30 years of experience, we offer fantastic service that includes hard drive replacements and data recovery, ensuring your old Mac remains a reliable tool.
Our no-fix no-fee guarantee means you can trust us for transparent pricing and effective solutions. We prioritize customer service, aiming for a seamless experience, often completing repairs within 1 to 3 days.
Our commitment to excellence has earned us a 5-star rating from satisfied customers. Additionally, we utilize advanced diagnostic capabilities that exceed Apple standards, ensuring precise fault detection and high-quality repairs.
Commitment to Customer Service
At Missoula Mac Repair, our dedication to customer service sets us apart in the tech repair field. We believe in transparent communication, ensuring you fully understand your repair options without the tech jargon.
With our no-fix, no-fee guarantee, you can trust that we prioritize your needs, protecting you from unnecessary costs. Our owner, Chad Penewell, brings over 30 years of Apple-certified experience, focusing on practical repairs rather than replacements.
We keep you updated throughout the process, so you're never left in the dark. The good news? Customers consistently rate us 5-stars, highlighting our professionalism and quick responses.
If you need Mac repairs, we highly recommend our service, including free pickup and timely delivery back to you.
Empowering Through Education
Enabling our customers through education is a core principle at Missoula Mac Repair. We endeavor to equip you with a clear understanding of your Apple products and the repair options available.
When you bring in your old device, like a Mac with a failing logic board, we guarantee you grasp the reasons behind each repair. Our owner, Chad Penewell, with over 30 years of experience, provides perspectives that are extremely helpful, making complex issues more accessible.
Dr IT Services - Computer Repair, Laptop Repair & Data Recovery
I contacted Vlad after my son fried my laptop by using his powerful charger in my less powerful laptop. I was very anxious.
He was very responsive when I made initial contact and I was above to drop my laptop off that morning.
The service was supremely… More professional and very quick. I even brought my son's laptop (which was broken and that is why he was using mine) to be fixed too.
I was given clear prices and expectations for how long the repairs would take. Both repairs were completed very quicker and exceeded expectations.
I would highly recommend Vlad.
Highly recommend.
I contacted Vlad as my laptop wasn’t working. (Would not power up). I dropped it off to him in the morning. Then later that day he was able to diagnose the fault and put forward a plan to resolve.
Unfortunately it was not economical… More to repair, but he was able to source the perfect replacement for my budget. Which I couldn't be more happy with. For a small fee he was able to transfer all my data over to the new device.
All turned around in a few days.
The service was fast, friendly and had great communication. I would highly recommend to anybody who needs their devices repairing.
Thanks Vlad.
Vlad is exceptional in IT related field.
He saved my data, it was like saving my life literally. At Dr IT services you can assured of a solution for your IT related problems, you can simply close your eyes and can trust him, guy is a genius, I be will… More working with him on several other projects once I am settled in. Thank you Dr IT services 😊
5/5 .
Merry Christmas Vlad..cheers see you around!
I bought an expensive gaming laptop which was shutting down whilst gaming, and I suspected it might be because the operating temperatures were too high.
I reached out to Vlad one morning and he offered to take a look at the laptop and repair it the same… More day. He was very polite and knowledgeable about the laptop I'd bought and about the CPU and GPU therein, and was aware that they were prone to overheating. He knew immediately what to do to fix it, so I left my laptop with him and shortly thereafter Vlad let me know that he had finished and the laptop was ready to collect. He was so efficient I could barely believe it! He took pictures throughout the process of the internals (before and after his repair) and showed me them on arrival.
I took the laptop home and sure enough the operating temps are ~15c less and the laptop now works perfectly. Thank you Vlad! And all for a very reasonable price. Please do not hesitate if you are thinking about using Vlad! If I need anything IT related from now on, Vlad will be my first point of call!
Exceptional service!!
We thought we had lost over 20 years of memories but Vlad at Dr IT Services managed to recover pretty much everything. There is no price to put on memories so to have recovered the data lost was beyond words for us.
The team at… More Dr IT Services excelled in their computer repair, laptop repair, and data recovery services, offering prompt and friendly assistance that was both knowledgeable and reliable, making the entire experience seamless. Their efficient and helpful staff made the whole process stress-free, leaving me completely satisfied with their overall service. Would definitely recommend!
Vlad was incredible! So generous with his time, explained everything so well and was great communicating. Cannot recommend him highly enough.Don't look around for someone else, if you've got a problem this is the guy you need to see!
Vlad is excellent to use. I was looking for a computer repair in the area and came across him. Contact very easy and dropped the laptop down straight away. My son had broken his screen. Good communication with Vlad and efficient repair. Kept me updated… More throughout the process. Reasonably priced. Overall, i wouod recommend Vlad if you need any repairs doing, i will be using him again if i need to
Dr IT Services: Exceptional ServiceI recently entrusted Dr IT Services with the repair of my water-damaged laptop, which required a motherboard replacement. I am delighted to commend their exceptional service.Dr IT Services exhibited professionalism and… More expertise throughout the repair process. He provided clear and concise explanations of the necessary work, alleviating my concerns. To my great relief, the repair was completed efficiently, and my laptop was restored to full working order.I would wholeheartedly recommend Dr IT Services to anyone in need of computer repair services. Their technical competence and commitment to customer satisfaction are truly commendable.Very satisfied customer
Vlad was really great. He was highly professional and very helpful in sorting out my problem which required a new motherboard. He did an excellent job fitting the new motherboard at a very good price.
He even helped me return the defective motherboard… More that was sent in error as I was outside the country, which reflects his helpful nature.
I have used his services more than once, and he helped me repair 3 different laptops. I don't go to anyone before asking him first for help.
I highly recommend that you talk to him if you have any issues with a PC before going to someone else.
Exceptional Service!!!I had some issues with my PC last week, with my SSD, and I thought I have lost my university assessments because my PC did not open anymore. Another issue was that I did not know anyone in my area that could fix my PC but I am glad… More that I have found and meet Vlad. He manage to fix my PC in one day just in time to be able to send my assessment to the university in time and the problem was solved. Vlad is a really great person and i would recommend him to anyone from now on if they have issues with their devices.
We encourage questions throughout the process, reinforcing our commitment to transparency. Instead of feeling overwhelmed, you'll leave informed and confident, ready to decide whether to repair or consider selling your old one.
We'd highly recommend this approach to anyone seeking great service in computer repair.
Real-Life Repair Success Stories
When we hear about the extraordinary repair success stories from our customers, it reinforces why we do what we do at Missoula Mac Repair.
One customer came in with a Mac that Apple deemed impossible to fix, but thanks to Chad Penewell's skill, we managed to save their data and restore functionality at a great price.
With our next day turnaround for many repairs, they were thrilled to have their device back so quickly.
We also offered free diagnostics, ensuring they understood their options before committing.
Many of our clients recommend this company for our transparent process and no-fix, no-fee guarantee.
We're proud to cover a wide range of areas, enabling users through our dedicated service. Additionally, our commitment to data protection techniques ensures that sensitive information is safeguarded during repairs.
Future Goals and Community Impact
As we look to the future, our commitment to Missoula and its community drives us to expand our workforce and services.
We strive to make a lasting impact through:
Building a larger standalone location to improve our ability to serve you effectively.
Fostering community engagement by offering workshops and resources focused on MacBook Pro maintenance and sustainability.
Prioritizing repairs over replacements to counter Apple's throwaway culture, ensuring a more sustainable future.
Hi, I'm Vlad Tabaranu. I'm your local computer and laptop repair specialist in Birmingham, and I've been providing top-notch IT services for over two decades!
Since April 2000, I've been dedicated to solving all kinds of computer problems, consistently ranking among the top 3 computer repair services in Birmingham. My commitment to excellence has been recognized with prestigious awards, including:
1. Is your PC/laptop noisy or overheating? Get it internally cleaned and have the thermal paste replaced!
2. Is your PC/laptop slow? Replace your current storage device with an SSD or nVme!
3. ALWAYS keep your important data on cloud! I recommend MEGA.nz for 2 reasons: I) it's end-to-end encrypted & II) it's cheaper per TB of data than Dropbox and Google Drive
4. SECURITY Surf the web without tracking with a VPN Surfshark
5. SECURITY Realtime keystroke encryption protects your typed info from keystroke capturing malware in all browsers and major apps. KeyScrambler
I contacted Vlad after my son fried my laptop by using his powerful charger in my less powerful laptop. I was very anxious.
