Is your computer acting up? Need urgent PC repair near you in Birmingham? Look no further than Dr IT Services, your trusted local computer repair experts. With over 20 years of experience and a 98.7% success rate, our certified technicians can diagnose and fix any issue with your desktop, laptop, or Mac. We understand the frustration of a malfunctioning device, which is why we offer same-day service and a no fix, no fee guarantee. Trust the computer repair pros that Birmingham relies on – we’re here to help.

Why Choose Dr IT Services for Computer Repair?

When it comes to computer repair in Birmingham, expertise and trust are paramount. At Dr IT Services, we’ve built a reputation for excellence over our 24+ years serving the local community. Our team of skilled technicians has successfully repaired over 15,000 computers and laptops, maintaining an industry-leading 98.7% success rate. We’re proud to have been recognized as Birmingham’s Best Independent Computer Repair Service in 2019, 2021/2022, and 2024/2025.

But what truly sets us apart is our commitment to customer satisfaction. We know that a faulty computer can disrupt your life or business, so we provide same-day repair service for most issues. We also stand behind our work with a no fix, no fee guarantee – if we can’t resolve your computer problem, you don’t pay a penny. This dedication to quality and service has earned us a 4.9/5 rating from over 20000 satisfied customers.

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Comprehensive Computer Repair Services

At Dr IT Services, we offer a full range of computer repair solutions to fix any problem you may encounter. Our expertise spans both hardware and software, ensuring we can identify and resolve the root cause of your issue. Some of our most popular services include:

  • Hardware repairs: From cracked laptop screens to failing hard drives, our technicians can repair or replace any hardware component. We work with all major brands and models, including Dell, HP, Lenovo, Asus, and more.
  • Software optimization: Slow performance, frequent crashes, and malware infections can make your computer frustrating to use. We’ll diagnose and resolve any software issues to restore peak performance. Our technicians are adept at troubleshooting Windows, macOS, and Linux systems.
  • Data recovery: Whether due to hardware failure, accidental deletion, or corruption, losing important files can be devastating. Our data recovery specialists can retrieve your critical data from hard drives, SSDs, USB drives, and other storage media in most cases, even if the device isn’t powering on.
  • Virus and malware removal: Malicious software can compromise your data, slow down your computer, and cause system instability. We use advanced tools and techniques to thoroughly remove viruses, spyware, ransomware, and other threats, ensuring your computer is safe and secure.
  • System upgrades: Need more speed, storage, or memory? We can upgrade your RAM, hard drive, SSD, graphics card, or other components to improve performance and extend the life of your computer. We’ll help you choose the right parts for your needs and budget.
  • Custom PC builds: Whether you’re a gamer, video editor, or power user, we can build a custom PC tailored to your specific requirements. We use only high-quality components from trusted brands and thoroughly test each system before delivery.
  • Emergency support: We understand that IT problems don’t always happen during business hours. That’s why we offer emergency support 7 days a week for critical issues. If your computer fails outside of regular business hours, give us a call and we’ll do our best to assist you.

In addition to these core services, we can help with network setup and troubleshooting, printer repairs, mobile device repairs, and more. Whatever your tech issues may be, Dr IT Services has the expertise to help.

Our Computer Repair Process

When you bring your device to Dr IT Services, here’s what you can expect:

  1. Diagnostic assessment: Our technicians will thoroughly examine your computer to identify the problem. This may involve running diagnostic software, testing components, and assessing physical damage. We’ll provide you with a detailed report of our findings and recommendations.
  2. Solution development: Based on the diagnosis, we’ll develop a targeted repair plan. We’ll explain the issue in plain language and provide a transparent price quote upfront. We’ll also discuss any potential upgrades or preventive measures that could benefit your system.
  3. Repair implementation: Once you approve the repair, our technicians will get to work. We use industry-standard tools and techniques to ensure a high-quality fix. We also take great care in handling your device and data, ensuring everything is kept safe and confidential.
  4. Quality assurance: Before returning your device, we’ll thoroughly test it to confirm the issue is fully resolved and everything is working properly. We’ll also perform a general tune-up and cleaning to optimize performance and extend the lifespan of your computer.
  5. Warranty and support: Most repairs are backed by a 90-day warranty covering parts and labor. If you experience any issues related to our repair work, simply bring your device back and we’ll make it right. We’re also available for ongoing technical support and advice whenever you need us.

Throughout the process, we’ll keep you informed and welcome any questions you may have. We believe in transparent communication and empowering our customers with knowledge. Our goal is to not only repair your computer but to give you peace of mind and a great customer experience.

Advanced Computer Repair Capabilities

At Dr IT Services, we pride ourselves on being able to handle even the most complex and challenging computer repair scenarios. Our technicians undergo regular training to stay up-to-date with the latest technologies and repair techniques. Some of our advanced capabilities include:

  • Micro-soldering: For intricate repairs on motherboards, PCBs, and other components, we use specialized micro-soldering equipment to achieve precise, reliable results. This allows us to fix issues that many other repair shops can’t.
  • Liquid damage restoration: Spills and liquid damage are common culprits of computer failure. Our technicians are skilled in disassembling, cleaning, and restoring devices that have suffered liquid damage, often saving the computer when others would declare it unsalvageable.
  • Data recovery from damaged drives: Even if your hard drive or SSD has suffered physical damage or severe logical errors, our data recovery experts can still retrieve your valuable files in many cases. We use advanced software and hardware tools to restore data from drives that other shops may deem unrecoverable.

No matter how complex or unusual your computer issue may be, bring it to Dr IT Services. We love a challenge and are committed to finding a solution.

Why Birmingham Trusts Dr IT Services

Don’t just take our word for it – here’s what our customers have to say:

“I spilled coffee on my laptop and thought it was a goner. Dr IT Services not only fixed it but recovered all my data too. Absolutely top-notch service!” – Mary K.

“My PC was running so slow it was almost unusable. Dr IT Services diagnosed and repaired the issue same-day and now it runs like new. I highly recommend them.” – John S.

“I’ve trusted Dr IT Services with my company’s IT needs for years. Their technicians are knowledgeable, professional, and always go the extra mile. They’re the best computer repair shop in Birmingham.” – Sarah T.

At Dr IT Services, we don’t just aim to fix computers – we strive to build long-term relationships with our customers. That’s why we provide:

  • Free diagnostics and upfront pricing
  • 90-day repair warranty
  • No fix, no fee guarantee
  • Ongoing technical support
  • Discounts for students, seniors, and repeat customers

What Sets Us Apart from the Rest

There are many computer repair shops in Birmingham, so why choose Dr IT Services? Here are a few things that make us unique:

  • Unrivalled experience: With over 20 years in the industry, we have the knowledge and skills to handle any computer problem. We’ve seen it all and learned from every job.
  • Exceptional success rate: Our 98.7% repair success rate is among the highest in the business. If your computer can be fixed, we’ll find a way.
  • Certified technicians: Our repair experts hold certifications from major companies like CompTIA, Microsoft, Apple, and more. We invest in continuous training to stay at the forefront of computer repair.
  • Fast turnaround: We know how important your computer is to you. That’s why we strive to complete most repairs within 24-48 hours, and offer same-day service whenever possible.
  • Convenient location: Our repair centre is conveniently located in the heart of Birmingham, with easy access by car or public transport. We also offer pick-up and drop-off services for your convenience.
  • Top-rated service: With a 4.9 out of 5 rating on Google, Facebook, and Trustpilot, and thousands of satisfied customers, our reputation speaks for itself. We consistently deliver outstanding results and customer service.
  • Price match guarantee: We keep our rates competitive and transparent. If you find a lower price for the same repair elsewhere, let us know and we’ll match it.

When you add it all up, Dr IT Services is the clear choice for computer repair in Birmingham. We combine unmatched expertise, personalized service, and a genuine passion for technology to deliver an unbeatable repair experience.

Get Your Computer Repaired Today

Don’t let a broken computer disrupt your life or work. Dr IT Services is here to provide the expert repair solutions you need. Whether you have a cracked screen, a virus infection, or a complex data recovery case, we’ll diagnose the problem and implement the best fix quickly and affordably.

To get started, simply visit our conveniently located repair centre at: 415 Court Oak Rd, Harborne, Birmingham B32 2DX

We’re open 5 days a week and provide same-day service for most repairs. Appointments are recommended to ensure prompt service, but walk-ins are always welcome.

You can also give us a ring on 07405 149750 or book a repair online at dr-it.co.uk. For emergency support, our technicians are available 7 days a week at: 24/7 Emergency Support: Contact page

At Dr IT Services, your computer is in good hands. Trust Birmingham’s top-rated computer repair professionals to get your device back up and running like new. Contact us today and experience the Dr IT Services difference for yourself.

With over 20 years of experience and a team of certified technicians, Dr IT Services is your one-stop-shop for computer repairs in Birmingham. From hardware and software issues to complex data recovery and custom PC builds, we have the expertise and equipment to handle it all. Our goal is not just to fix your computer, but to provide you with a trusted partner for all your IT needs. We believe in building long-term relationships with our customers through exceptional service, honest advice, and transparent pricing. When you bring your device to Dr IT Services, you can rest assured that it will be treated with the utmost care and skill. Don’t trust your valuable technology to just anyone – choose the best computer repair shop in Birmingham. Choose Dr IT Services.

Remember, we’re here to help you get the most out of your technology. Whether you need a one-time fix or ongoing support, we’re committed to being your go-to resource for all things IT. Thank you for considering Dr IT Services for your computer repair needs. We look forward to serving you and demonstrating why we’re Birmingham’s top choice for expert, affordable, and friendly computer repair. Contact us today to experience the difference for yourself!