At Dr IT Services, we offer expert computer software repair and troubleshooting right here in Birmingham. Our certified technicians bring over 20 years of experience and a proven track record, having helped over 15,000 clients with a 98.7% success rate. We tackle everything from slow performance to malware issues, ensuring a customized approach that meets your unique needs. Located conveniently in Harborne, we provide both on-site and remote support options to minimize downtime. Plus, we back our services with a 90-day warranty. Stick around, and we'll guide you through our services and how we can assist you further.
Dr IT Services, established in 2000, offers expert software repair and troubleshooting in Birmingham with a 98.7% success rate.
Our certified technicians excel in diagnosing and resolving software issues, ensuring efficient and effective problem resolution.
We provide on-site and remote support options for immediate assistance and reduced downtime during repairs.
Our services include malware removal, driver updates, and network optimization to enhance system performance and security.
Conveniently located in Harborne, we offer online appointments, emergency support, and same-day service for your software repair needs.
Who is Dr IT Services?
We're here to introduce Dr IT Services, a trusted name in computer repair since 2000.
Based in Harborne, Birmingham, this award-winning company specializes in everything from hardware repairs to data recovery for both individuals and businesses.
With a commitment to quality and a 98.7% success rate, they've built a reputation that speaks for itself. Their no fix, no fee guarantee ensures customer satisfaction and confidence in their services.
Company Background
Dr IT Services, established in 2000 and proudly based in Harborne, Birmingham, has built a reputation for excellence in computer repair over the past 20 years.
We've served over 15,000 clients, earning the title of Computer Repair Service of the Year from 2019 to 2025. Our commitment to quality is reflected in our 4.9/5 rating from more than 300 verified reviews.
Our certified technicians employ advanced diagnostic equipment to tackle any hardware or software issue across all brands and systems.
We offer same-day fixes, a 90-day repair warranty, and free initial diagnoses for most software checks.
With an extraordinary 98.7% success rate in data recovery, we guarantee you're in expert hands every step of the way.
What this service offer?
At Dr IT Services, we provide an extensive range of repair solutions customized to meet your needs.
Our key features include hardware fixes, software troubleshooting, and data recovery, all designed to solve your tech problems efficiently.
With our expert support, we guarantee you're back up and running in no time. Additionally, we have a 98.7% repair success rate that demonstrates our commitment to quality service.
Overview
When your computer encounters issues, our software repair service in Birmingham offers an all-encompassing solution to get you back on track.
We begin by identifying whether the problem stems from hardware or software, using visual inspections and error analysis to guide our troubleshooting process. Our techniques include ensuring all system updates are current, utilizing diagnostic tools, and addressing malware threats.
We tackle common software issues, from operating system errors to program crashes, ensuring that your system runs smoothly. Furthermore, we provide hardware repair and maintenance, replacing faulty components and performing physical checks.
Our goal is to restore your computer's performance efficiently and effectively, allowing you to regain control over your technology.
Key Features and Benefits
Our software repair service in Birmingham offers a range of key features and benefits designed to address your computer issues efficiently.
Here's what we provide:
Skilled Diagnosis: Our trained technicians accurately diagnose and resolve numerous hardware and software issues.
Specialized Tools: We employ advanced tools for precise diagnostics and repairs, ensuring effective solutions.
Time Efficiency: On-site repairs save you time, allowing you to return to work quickly without the hassle of transport.
Comprehensive Support: We address all aspects of your computer, from virus removal to system optimizations, backed by warranties for peace of mind.
With our knowledge, tools, and commitment to efficiency, you'll experience a superior level of service that meets your needs.
How This Solves Your Problems
Efficiency in problem-solving is crucial in the domain of computer repairs, and that's exactly what we deliver. Our expert services tackle your issues head-on, ensuring peak performance.
Here's how we solve your problems:
Expert Diagnosis: We identify and resolve both hardware and software issues swiftly.
Specialized Tools: Our advanced tools allow for quick, precise repairs without risk of damage.
Time-Saving Convenience: We offer on-site and remote support, fitting repairs seamlessly into your schedule.
Comprehensive Solutions: From virus removal to data recovery, we cover all bases for your computer's health.
With our expertise in these areas, we restore your system's functionality, ensuring you can focus on what matters most.
When should you consider it?
We all encounter issues with our computers from time to time, but knowing when to seek professional help can save us a lot of frustration.
If we're dealing with graphical errors, constant crashing, or strange sounds, it might be time to contemplate expert assistance.
Recognizing these signs early guarantees we can get back to smooth operation without unnecessary delays.
Common Situations
When a computer's performance starts to falter, it's often a signal that something needs attention.
We should consider seeking expert help in the following common situations:
Slow Performance: When our computer takes a long time to load applications or processes.
System Crashes: If we experience frequent freezes or the dreaded Blue Screen of Death.
Internet Issues: When our Wi-Fi drops or we face consistent slow internet speeds.
Malware Signs: If we notice frequent pop-ups or our system slows down unexpectedly.
Addressing these situations promptly can prevent more severe problems down the line.
Signs You Need the service
Recognizing the signs that indicate a need for computer repair can save us time, frustration, and money.
We should be vigilant for these key indicators:
Performance Issues: Slow boot times, frequent crashes, or unresponsiveness.
Hardware Problems: Unusual sounds, overheating, or blue screens.
Software Malfunctions: Malware infections, graphical glitches, or inaccessible files.
Connectivity Challenges: Internet connection issues or malfunctioning peripherals.
When we notice any of these symptoms, it's vital to act promptly.
Ignoring these signs can lead to more significant problems down the line.
Where is Dr IT Services Located?
We're excited to share that Dr IT Services is located at 415 Court Oak Rd, Birmingham, B32 2DX.
This spot is conveniently situated within 5 miles of Birmingham City Centre, making it accessible for many in the area.
If you're nearby, we're ready to assist you with your software repair needs!
Dr IT Services - Computer Repair, Laptop Repair & Data Recovery
I contacted Vlad after my son fried my laptop by using his powerful charger in my less powerful laptop. I was very anxious.
He was very responsive when I made initial contact and I was above to drop my laptop off that morning.
The service was supremely… More professional and very quick. I even brought my son's laptop (which was broken and that is why he was using mine) to be fixed too.
I was given clear prices and expectations for how long the repairs would take. Both repairs were completed very quicker and exceeded expectations.
I would highly recommend Vlad.
Highly recommend.
I contacted Vlad as my laptop wasn’t working. (Would not power up). I dropped it off to him in the morning. Then later that day he was able to diagnose the fault and put forward a plan to resolve.
Unfortunately it was not economical… More to repair, but he was able to source the perfect replacement for my budget. Which I couldn't be more happy with. For a small fee he was able to transfer all my data over to the new device.
All turned around in a few days.
The service was fast, friendly and had great communication. I would highly recommend to anybody who needs their devices repairing.
Thanks Vlad.
Vlad is exceptional in IT related field.
He saved my data, it was like saving my life literally. At Dr IT services you can assured of a solution for your IT related problems, you can simply close your eyes and can trust him, guy is a genius, I be will… More working with him on several other projects once I am settled in. Thank you Dr IT services 😊
5/5 .
Merry Christmas Vlad..cheers see you around!
I bought an expensive gaming laptop which was shutting down whilst gaming, and I suspected it might be because the operating temperatures were too high.
I reached out to Vlad one morning and he offered to take a look at the laptop and repair it the same… More day. He was very polite and knowledgeable about the laptop I'd bought and about the CPU and GPU therein, and was aware that they were prone to overheating. He knew immediately what to do to fix it, so I left my laptop with him and shortly thereafter Vlad let me know that he had finished and the laptop was ready to collect. He was so efficient I could barely believe it! He took pictures throughout the process of the internals (before and after his repair) and showed me them on arrival.
I took the laptop home and sure enough the operating temps are ~15c less and the laptop now works perfectly. Thank you Vlad! And all for a very reasonable price. Please do not hesitate if you are thinking about using Vlad! If I need anything IT related from now on, Vlad will be my first point of call!
Exceptional service!!
We thought we had lost over 20 years of memories but Vlad at Dr IT Services managed to recover pretty much everything. There is no price to put on memories so to have recovered the data lost was beyond words for us.
The team at… More Dr IT Services excelled in their computer repair, laptop repair, and data recovery services, offering prompt and friendly assistance that was both knowledgeable and reliable, making the entire experience seamless. Their efficient and helpful staff made the whole process stress-free, leaving me completely satisfied with their overall service. Would definitely recommend!
Vlad was incredible! So generous with his time, explained everything so well and was great communicating. Cannot recommend him highly enough.Don't look around for someone else, if you've got a problem this is the guy you need to see!
Vlad is excellent to use. I was looking for a computer repair in the area and came across him. Contact very easy and dropped the laptop down straight away. My son had broken his screen. Good communication with Vlad and efficient repair. Kept me updated… More throughout the process. Reasonably priced. Overall, i wouod recommend Vlad if you need any repairs doing, i will be using him again if i need to
Dr IT Services: Exceptional ServiceI recently entrusted Dr IT Services with the repair of my water-damaged laptop, which required a motherboard replacement. I am delighted to commend their exceptional service.Dr IT Services exhibited professionalism and… More expertise throughout the repair process. He provided clear and concise explanations of the necessary work, alleviating my concerns. To my great relief, the repair was completed efficiently, and my laptop was restored to full working order.I would wholeheartedly recommend Dr IT Services to anyone in need of computer repair services. Their technical competence and commitment to customer satisfaction are truly commendable.Very satisfied customer
Vlad was really great. He was highly professional and very helpful in sorting out my problem which required a new motherboard. He did an excellent job fitting the new motherboard at a very good price.
He even helped me return the defective motherboard… More that was sent in error as I was outside the country, which reflects his helpful nature.
I have used his services more than once, and he helped me repair 3 different laptops. I don't go to anyone before asking him first for help.
I highly recommend that you talk to him if you have any issues with a PC before going to someone else.
Exceptional Service!!!I had some issues with my PC last week, with my SSD, and I thought I have lost my university assessments because my PC did not open anymore. Another issue was that I did not know anyone in my area that could fix my PC but I am glad… More that I have found and meet Vlad. He manage to fix my PC in one day just in time to be able to send my assessment to the university in time and the problem was solved. Vlad is a really great person and i would recommend him to anyone from now on if they have issues with their devices.
Dr IT Services proudly serves the Birmingham area, with our workshop conveniently located at 415 Court Oak Rd, B32 2DX in Harborne.
We're situated just within 5 miles of Birmingham city centre, making us easily accessible to clients throughout the region. Our service area includes not only the heart of Birmingham but also its surrounding neighborhoods.
We recognize that technical issues can arise unexpectedly, so we offer online appointments, emergency support, and even same-day service for urgent repairs. For those who prefer remote assistance, we provide that option as well.
With a commitment to excellence, we offer a free initial diagnosis for most software checks, ensuring you receive expert help customized to your needs.
How does it work?
When we tackle computer software repair, we follow a step-by-step process to guarantee nothing gets overlooked.
We start by identifying the problem, then assess the system, and ultimately test and implement solutions.
This systematic approach not only helps us resolve issues efficiently but also offers advantages like improved performance and upgraded security for your device.
Step-by-Step Process
Diagnosing and repairing computer software issues requires a systematic approach to guarantee efficient resolution.
Here's our step-by-step process:
Identify the Problem: Document error messages and recent changes.
Establish a Theory of Probable Cause: List common reasons for the error, starting with the obvious.
Test the Theory: Test each theory individually, checking connections and boot order.
Implement the Solution: Develop a plan of action based on our findings and verify functionality.
Advantages
Repairing computer software offers numerous advantages that simplify the process and enhance efficiency. Here are some key benefits we experience:
Expert Knowledge: We possess the training and experience to tackle complex issues and minimize risks of further damage.
Specialized Tools: Utilizing advanced diagnostic tools guarantees accurate problem identification and efficient repairs.
Time Savings: We handle repairs promptly, often on-site, reducing downtime and allowing you to return to your activities swiftly.
Comprehensive Solutions: Our approach addresses both hardware and software issues, emphasizing data security and peak performance.
Why Choose Dr IT Services?
Regarding computer software repair, we understand you want a service you can trust.
Dr IT Services stands out with a 98.7% repair success rate and a no-fix, no-fee guarantee, ensuring you get the best value for your money.
Plus, with our award-winning team and rapid response times, we're here to meet all your tech needs efficiently and effectively.
Benefits
Choosing Dr IT Services means embracing proficiency and efficiency in computer software repair. Our expert team guarantees your computer issues are resolved swiftly and effectively, allowing you to focus on what truly matters.
Here are some key benefits of choosing us:
Comprehensive Solutions: We tackle a wide range of issues, from malware removal to network configuration.
Specialized Skills: Our technicians possess advanced training, enabling them to handle complex problems that others can't.
Time-Saving Convenience: We offer on-site repairs and scheduled services to fit your busy lifestyle.
Data Protection: We prioritize your data security during every repair, giving you peace of mind.
With Dr IT Services, you're choosing expertise in computer repair.
Reasons to Trust Dr IT Services
At Dr IT Services, we recognize that selecting a computer repair service goes beyond just technical skills; it's about trust and reliability.
That's why we've built our reputation on excellence. Here are four persuasive reasons to choose us:
Award-Winning Service: Computer Repair Service of the Year from 2019-2025.
Expert Technicians: Certified professionals with over 20 years of experience.
Customer-Centric Approach: 90-day warranty and a no-fix, no-fee guarantee.
Proven Success: A 98.7% repair success rate from over 15,000 repairs.
With advanced diagnostics and genuine parts, we guarantee your technology receives the best care.
Trust us to deliver exceptional service customized to your needs.
Brands We Use and Fix
In our quest to provide high-quality computer software repair services in Birmingham, we proudly work with a variety of brands that our customers trust.
We tackle hardware issues from leading manufacturers, addressing noisy components, printer connectivity, and overheating problems that can cause frustrating system crashes.
Our knowledge extends to software troubleshooting as well. We resolve conflicts and update outdated drivers for Windows and other operating systems, ensuring peak performance.
Whether it's clearing malware infections or optimizing network settings, we focus on providing precise solutions customized to your needs.
We also handle crucial maintenance for external devices like mice and keyboards, ensuring everything runs smoothly.
With us, you'll find a thorough approach to all your technology needs.
What's the Next Step?
Now that we've identified and addressed the issues with your software, what's next?
We're here to help you every step of the way, so don't hesitate to reach out.
Let's discuss how we can guarantee your system runs smoothly and prevent future problems together.
Contact Us
Getting in touch with us is the next step toward resolving your computer software issues.
We encourage you to provide detailed information about the problem, including any error messages or unusual behavior you've encountered. Documenting the time the issue initially occurred and any recent changes will help us diagnose effectively.
We'll ask you a mix of open-ended and closed-ended questions to gather crucial data.
Once we've identified the issue, we'll implement a customized plan of action. Our advanced troubleshooting techniques, including diagnostic tests and system logs analysis, guarantee we cover all bases.
After resolving the problem, we'll verify that your system functions correctly.
Don't hesitate—contact us today, and let's get your computer back on track!
Hi, I'm Vlad Tabaranu. I'm your local computer and laptop repair specialist in Birmingham, and I've been providing top-notch IT services for over two decades!
Since April 2000, I've been dedicated to solving all kinds of computer problems, consistently ranking among the top 3 computer repair services in Birmingham. My commitment to excellence has been recognized with prestigious awards, including:
1. Is your PC/laptop noisy or overheating? Get it internally cleaned and have the thermal paste replaced!
2. Is your PC/laptop slow? Replace your current storage device with an SSD or nVme!
3. ALWAYS keep your important data on cloud! I recommend MEGA.nz for 2 reasons: I) it's end-to-end encrypted & II) it's cheaper per TB of data than Dropbox and Google Drive
4. SECURITY Surf the web without tracking with a VPN Surfshark
5. SECURITY Realtime keystroke encryption protects your typed info from keystroke capturing malware in all browsers and major apps. KeyScrambler
I contacted Vlad after my son fried my laptop by using his powerful charger in my less powerful laptop. I was very anxious.
