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Data recovery companies can save the day if you lose important files from a hard drive, flash drive, or other storage device. However, there are several factors to consider before choosing a company. The best ones have a proven track record and can provide a variety of services, such as retrieving data from a USB stick, iPod, or iPhone. Whether you’re a home user or a small business owner, it’s important to understand what goes into a successful data recovery.
In addition to having a solid track record, a company should also offer certified cleanrooms. This prevents dust and other debris from damaging your device. These facilities are ISO certified, which means they meet rigorous standards.
A data recovery firm should be able to perform the necessary diagnostic tests, which include visual tests and software tests. They should also have access to specialized, industrial-strength software. Such software can be used to clone raw data onto a new device, or make more complicated changes to the structure of the disk.
Before you choose a data recovery company, it’s a good idea to compare various estimates. The most trusted firms don’t charge until they have successfully recovered your data. If they can’t do the job, they will refund your money. Additionally, look for a service that offers a warranty. That way, you won’t have to pay hundreds of dollars for data that you can’t get back.
Most companies have a turnaround time, which can range from one to two weeks. There are certain circumstances, however, that could cause the original estimate to increase. For instance, if your data is damaged because of floodwater, you may need to replace the hardware components on your hard drive. Similarly, if you have a blown fuse, your hard drive will need to be replaced.
Another factor to consider is whether the firm has an ISO-certified cleanroom. A cleanroom is a controlled environment that allows the technician to open your device and retrieve your data without destroying it.
Some of the best data recovery companies have a security guard at their facility, as well as electronic door locks and video surveillance. Besides a secure cleanroom, these firms have strict policies and procedures. For example, the company must use a passcode before it can begin working on your device. It must also protect your data before and after the process.
When choosing a data recovery firm, look for a GSA contractor list. Some are certified to handle sensitive national security data. Others are authorized by the storage device manufacturer.
If you’re still unsure about which data recovery company to use, there are several things to look for. Check out the firm’s credentials and the BBB rating. Also, ask for recommendations. You can even try a free trial of the software product.