Fix laptop can’t connect to wifi

computer repair service
Is it safe to give laptop for repair?
August 29, 2023
computer repair service
Laptop repair for hinge
August 29, 2023
computer repair service
Is it safe to give laptop for repair?
August 29, 2023
computer repair service
Laptop repair for hinge
August 29, 2023
Show all

Fix Laptop Can’t Connect to Wifi

Are you experiencing issues with your laptop connecting to wifi? Don’t worry, we’ve got you covered! In this comprehensive guide, we will walk you through various troubleshooting steps to help you resolve this frustrating problem. So, let’s dive right in and get your laptop back online!

Step 1: Check the Basics

Before delving into complicated solutions, let’s start with some basic checks and ensure everything is in order. Follow these steps:

  1. Verify your wifi is turned on: It may seem obvious, but sometimes the wifi switch or button on your laptop accidentally gets turned off. Look for a physical switch on the laptop’s exterior or a function key (usually denoted with an antenna icon) that enables or disables wifi. Ensure it is in the “on” position.

  2. Restart your laptop and router: Often, a simple restart can resolve connectivity issues. Turn off your laptop and unplug your router from the power source. Wait for a minute, then plug in your router and turn on your laptop. This can refresh the network settings and establish a new connection.

  3. Confirm wifi availability: Double-check if other devices can connect to the wifi network. If they can, the issue likely lies within your laptop’s settings. However, if no devices can connect, it indicates a router or network problem.

Step 2: Update Network Drivers

Outdated or incompatible network drivers can prevent your laptop from connecting to wifi. To update your network drivers, follow these steps:

  1. Access Device Manager: Press the Windows key + X and select “Device Manager” from the menu that appears.

  2. Expand Network adapters: In the Device Manager window, locate and expand the “Network adapters” category.

  3. Update network drivers: Right-click on your wireless network adapter and select “Update driver.” Windows will automatically search for and install the latest driver.

  4. Restart your laptop: After the driver update, restart your laptop to apply the changes. Attempt to connect to wifi again.

Step 3: Reset Network Settings

Resetting your network settings can often resolve any conflicting configurations or corrupted settings causing connectivity issues. Here’s how to do it:

  1. Open Command Prompt: Press the Windows key + R, type “cmd” (without quotes), and hit Enter to open the Command Prompt.

  2. Reset TCP/IP stack: In the Command Prompt window, type the following command and press Enter: netsh int ip reset

  3. Reset Winsock catalog: Next, enter the following command and press Enter: netsh winsock reset

  4. Restart your laptop: After executing the commands, restart your laptop and check if you can connect to wifi.

Step 4: Check Firewall and Antivirus Settings

Sometimes, overly strict firewall or antivirus settings can interfere with your laptop’s wifi connection. Follow these steps to ensure they are not causing any issues:

  1. Temporarily disable your firewall and antivirus: Locate your firewall or antivirus software in the system tray or control panel. Disable them temporarily and attempt to connect to wifi. If successful, you may need to adjust the settings to allow your laptop access to the network.

  2. Add wifi as an exception: If disabling the firewall or antivirus allows you to connect, consider adding your wifi network as an exception in the software’s settings. Consult the software’s documentation or support for guidance on how to add exceptions.

Step 5: Reset Network Adapter

Resetting your network adapter can help resolve connection issues by reinstalling it. Here’s how to do it:

  1. Access Device Manager: Press the Windows key + X, click “Device Manager,” and expand the “Network adapters” category.

  2. Uninstall network adapter: Right-click on your wireless network adapter and select “Uninstall device.” Confirm the action when prompted.

  3. Restart your laptop: After uninstalling the network adapter, restart your laptop. Windows will automatically reinstall the device driver upon startup.

  4. Reconfigure wifi settings: Once your laptop has restarted, reconfigure your wifi settings and attempt to connect again.

Step 6: Perform System Restore

If none of the previous steps have resolved your issue, performing a system restore can help revert your laptop back to a previous state where the wifi was functioning correctly. Follow these steps:

  1. Open System Restore: Press the Windows key + R, type “rstrui” (without quotes), and hit Enter to open the System Restore window.

  2. Choose a restore point: Select a restore point from when your wifi was working fine. If there are no available restore points, this option may not be viable.

  3. Start the restoration process: Follow the on-screen instructions to initiate the system restore process. Your laptop will restart during this process, so ensure you have saved any unsaved work.

  4. Test wifi connectivity: After the restoration process is complete, check if your laptop can successfully connect to wifi.

Conclusion

By following these troubleshooting steps, you should be able to fix the issue of your laptop not connecting to wifi. Remember to check the basics, update network drivers, reset network settings, review firewall and antivirus settings, reset the network adapter, and perform a system restore if necessary. Hopefully, this guide has helped you regain a seamless and uninterrupted wifi experience on your laptop. Happy surfing!

FAQ

Q: How can I check if my wifi is turned on?
A: Verify if the physical switch on your laptop’s exterior or the function key that enables or disables wifi is in the on position.

Q: What should I do if my laptop and router are not connecting to wifi?
A: Try restarting your laptop and router by turning them off, unplugging the router, waiting for a minute, then plugging in the router and turning on your laptop.

Q: How can I update my network drivers?
A: Access the Device Manager by pressing the Windows key + X, expand the Network adapters category, right-click on your wireless network adapter, select Update driver, and then restart your laptop.

Q: How can I reset my network settings?
A: Open the Command Prompt by pressing the Windows key + R, type cmd, and hit Enter. In the Command Prompt window, type netsh int ip reset and press Enter to reset the TCP/IP stack.

Vlad Tabaranu
Vlad Tabaranu
Vlad Tabaranu is a highly experienced computer and laptop repair engineer with over 20 years of expertise in the IT industry. Vlad's dedication to top-quality IT services has earned him significant recognition. He has been ranked among the top 3 computer repair services in Birmingham since 2018. He's also been awarded the Corporate LiveWire's Birmingham Prestige Awards 2019 for Best in Independent Computer Repair Services and the Central England Prestige Awards 2021/2022 for Computer Repair Service of the Year.
×

 

Hello!

Click one of our contacts below to chat on WhatsApp

× How can I help you?

Sunday, Monday & Tuesday: CLOSED;
Wednesday - Friday: 09:30 - 19:30; Saturday: 10:00 - 17:00


This is default text for notification bar
Available for Amazon Prime