Not sure what’s wrong with your PC, laptop, or Mac? Before guessing or replacing parts, bring it in for professional IT diagnostics in Birmingham.
At Dr IT Services, we use industry tools and 20+ years of experience to pinpoint hardware and software faults quickly — with clear repair advice and no unnecessary upselling.
What We Diagnose
- 💻 Laptop won’t turn on
- ⚠️ Windows crashing or freezing
- 🔊 No sound, Wi-Fi, or display output
- 🔋 Charging or battery issues
- 🌡️ Overheating or loud fans
- 🔌 Faulty USB, keyboard, ports, or display
- 🔍 No power or stuck on boot logo
- 🐛 Suspected virus or software glitch
- 🧠 SSD, RAM, GPU, CPU, or motherboard faults
Whether your system is completely dead or “just acting strange,” we’ll get to the root of it.
Why Choose Dr IT?
- ✅ 20+ Years of Real Hardware Experience
- ✅ Full Report + Honest Repair Quote
- ✅ Windows, macOS, and Linux Tested
- ✅ No Fix, No Fee Diagnostics
- ✅ Fast Turnaround — Usually Same Day
- ✅ 300+ Verified 5-Star Reviews
See who’s doing the diagnostics
Our Diagnostic Process
- 🔍 Initial fault testing & symptom breakdown
- 🧰 Open system, inspect board & components
- 🧪 RAM, SSD, fan, PSU, GPU, CPU tested
- 🖥️ BIOS/UEFI review + boot environment check
- 🧠 Optional software testing or virus scan
- ✅ Written quote or repair recommendation
We’ll explain the cause and options clearly — no jargon or scare tactics.
Pricing & Turnaround
- Diagnostics only (no repair): from £30
- Free diagnostics if repair is approved
- Turnaround: typically same-day or 24 hours
Ideal For:
- Laptops, desktops, gaming PCs
- MacBooks, iMacs, Mac Mini
- All-in-ones, Chromebooks, office machines
- Systems from HP, Dell, Lenovo, Acer, MSI, ASUS, Apple
Areas We Serve
Diagnostics available across:
- Edgbaston, Harborne, Selly Oak
- Northfield, Quinton, Kings Norton
- Smethwick, West Bromwich, Handsworth and more
📞 07405 149750 | 🏆 Dr IT Services - Affordable Award-Winning Services since 2000

💻Computer Repair - 📱Laptop Repair - 💽Data Recovery - 🍎Mac Repair
Real Reviews
“Had no idea what was wrong. Dr IT figured it out within hours and quoted me before fixing.” – ★★★★★ Lewis F.
“PC was totally dead — turned out to be the PSU. Fixed fast and fairly priced.” – ★★★★★ Katie B.
FAQs – Diagnostic Service
Will I be charged if I don’t proceed with repair?
Yes — a small diagnostic fee (£30), which is waived if you proceed.
Can you diagnose Mac and PC?
Yes — we handle Windows, macOS, and Linux hardware and software faults.
Do you test gaming PCs or custom builds?
Absolutely. We check performance, airflow, BIOS settings and more.
Book a Diagnosis Today
📞 Call: 07405 149750
✉️ Contact us here
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