Dr IT Services – laptop repair Northfield

If you’re searching for affordable “laptop repair near me” within 5 miles of city centre, look no further than Dr IT Services – Northfield, Birmingham’s premier provider of professional laptop repairsupgrades, and data recovery services. Our certified technicians have the knowledge and tools to diagnose and fix any laptop issue quickly and affordably.

Northfield’s Affordable Apple Mac & Laptop Repair Shop

With over 24 years of experience and a 98.7% repair success rate, Dr IT Services is the go-to choice for fast, dependable laptop repairs in Northfield, Birmingham and surrounding areas like EdgbastonMoseleyKings Heath, and Selly Oak. Our team of CompTIA A+ certified technicians can resolve any laptop hardware or software issue including:

🔌 Power problems (not turning on, battery not charging)

💻 Display issues (blank/black screen, flickering, colour distortion)

🖱️ Input devices not working (keyboard, trackpad, touchscreen)

🔊 Audio malfunctions (no sound, distorted sound, mic not working)

🌡️ Overheating and loud fan noises

🦠 Virus and malware infections

💾 Hard drive failures and data loss

🚫 Startup problems (blue/black screen of death, infinite boot loops)

Our Laptop Repair Process: Diagnose, Fix, Optimize

At Dr IT Services, we follow a meticulous 3-step repair process to get your laptop running like new again:

  1. Comprehensive Diagnostics (£20 – Waived with Repair) Our technicians start with a complete checkup of your laptop, running tests on the hardware, software, and network components. We use industry-standard tools like MemTest86, PassMark BurnInTest, and PC-Doctor to stress test the CPU, RAM, SSD/HDD, and motherboard to pinpoint faults and bottlenecks.
  2. Expert Fault Repair (£50 – £300) Once we’ve identified the problem, we get to work on repairing or replacing the malfunctioning component. Our workshop is equipped with state-of-the-art BGA rework stations, ultrasonic cleaners, and micro-soldering tools to handle the most complex laptop repairs. Whether you need a screen replacement, keyboard repair, or logic board fix, we have the skills and parts to do it right.
  3. System Optimization (£30 – £90) With the core issue resolved, we perform a full suite of optimizations to boost your laptop’s speed, battery life, and stability. This includes:
    • Updating drivers, BIOS, and firmware
    • Calibrating battery and power settings
    • Cleaning up startup and background processes
    • Optimizing SSD performance and enabling TRIM
    • Patching security vulnerabilities and tightening Wi-Fi settings
    • Applying thermal paste and cleaning air vents to reduce heat

By the time we’re done, your laptop will be running faster, cooler, and more efficiently than ever. Our thorough repair process is why we consistently earn 5-star reviews and a 98% customer satisfaction rating.

Repairs for All Major Laptop Brands

Our experienced technicians can work on all popular laptop brands and models including:

  • Apple MacBooks: Pro, Air, Retina, Touch Bar models
  • Dell Laptops: XPS, Inspiron, Latitude, Precision, Alienware
  • HP Laptops: Spectre, Envy, Pavilion, EliteBook, Omen
  • Lenovo Laptops: ThinkPad, IdeaPad, Yoga, Legion
  • ASUS Laptops: ZenBook, VivoBook, ROG, TUF Gaming
  • Acer Laptops: Aspire, Swift, Spin, Predator, Chromebooks
  • Microsoft Surface: Surface Pro, Book, Go, Studio models

As a certified repair partner for Dell, HP, Lenovo, and Apple, Dr IT Services has access to genuine OEM parts, diagnostic tools, and repair manuals. We stay up-to-date on the latest laptop models and repair techniques to offer warranty-compliant fixes for your devices.

Brand Popular Laptop Series & Known Models
Dell Inspiron: 11‑3000 series, 14‑3000 series, 15‑3000/5000/7000 series
XPS: XPS 13, XPS 15, XPS 17
Latitude: Latitude 3190, 5410, 7410
Precision (Mobile): Precision 3520, Precision 5520, Precision 5540
Vostro: Vostro 14‑3000, Vostro 15‑3000 series
HP Inc. Pavilion: Pavilion 14, Pavilion 15, Pavilion x360
Envy: Envy 13, Envy 15, Envy x360
Spectre: Spectre x360 13, Spectre x360 15
EliteBook: EliteBook 840 and 850 series
ProBook: ProBook 450, ProBook 440 series
OMEN: OMEN 15, OMEN 17
Apple Inc. MacBook Air: 11‑inch and 13‑inch variants (Intel and M1 versions)
MacBook Pro: 13‑inch, 14‑inch, 15‑inch, and 16‑inch models
Lenovo ThinkPad: T Series (e.g. T440, T450, T480), X Series (e.g. X1 Carbon, X1 Yoga), P Series (e.g. P50, P53)
IdeaPad: IdeaPad 310, IdeaPad 320, IdeaPad 520
Yoga: Yoga 900, Yoga 920, Yoga C930
Legion: Legion Y520, Y530, Y540, Y7000
ASUS ZenBook: UX330, UX340, Pro UX550, Pro UX580
VivoBook: VivoBook 15, VivoBook S15
ROG (Republic of Gamers): Zephyrus G14, Zephyrus G15, Strix Scar (and concept models like the ROG Mothership)
TUF Gaming: TUF Gaming A15, FX505 series
Acer Inc. Aspire: Aspire E15, Aspire 5
Swift: Swift 3, Swift 5, Swift 7
Predator: Predator Helios 300, Predator Triton 500
Nitro: Nitro 5, Nitro 7
Chromebook Series: Chromebook 14, Chromebook Spin 11
MSI GS Series: GS65 Stealth, GS66 Stealth
GE Series: GE66 Raider, GE75 Raider
GT Series: GT76 Titan
Modern/Prestige: Prestige 14, Modern 14, Creator 15
Alienware m Series: m15, m17
Legacy Series: Alienware 13, Alienware 15, Alienware 17
Area-51m
Samsung Electronics Notebook Series: Notebook 9, Notebook 7
Galaxy Book Series: Galaxy Book Flex, Galaxy Book S, Galaxy Book Ion
Chromebook: (Select models like the Chromebook 3)
Microsoft Surface Series: Surface Laptop (e.g. Surface Laptop 3, Surface Laptop 4), Surface Book (Surface Book and Surface Book 2), Surface Pro, Surface Go

Apple Laptops

Series Known Models/Variants
MacBook Polycarbonate MacBook (2006–2009): Early models (e.g. model identifiers A1181, A1237)
12‑inch MacBook (Retina, 2015–2019): Ultra‑thin, single‑display line (often simply referred to as “MacBook”)
MacBook Air Original MacBook Air (2008): Introduced in 2008 with 11‑inch and 13‑inch variants (e.g. A1308/A1370)
MacBook Air (Mid 2010 – Mid 2012): Refinements in design and performance
MacBook Air (11‑inch/13‑inch, 2013–2017): Continued slender design with incremental updates
MacBook Air (Retina, 2020–present): Transition to Apple silicon with the M1 (and later M2) in a redesigned, fan‑less chassis
MacBook Pro Early MacBook Pro (2006–2008): Intel‑based introduction of the Pro line
Unibody MacBook Pro (2008–2012): Redesigned chassis available in 15‑inch and 17‑inch sizes
Retina MacBook Pro (2012–2015): 13‑inch and 15‑inch models with high‑resolution “Retina” displays
Touch Bar MacBook Pro (2016–2019): 13‑inch models featuring the multi‑touch “Touch Bar”
MacBook Pro (16‑inch, 2019): Redesigned larger-screen model replacing the 15‑inch version
M1/M1 Pro/M1 Max MacBook Pro (2021–present): 14‑inch and 16‑inch models showcasing Apple silicon performance

Warning Signs Your Laptop Needs Repair

Do you suspect your laptop may have a hardware fault or software issue? Watch out for these common red flags:

⚡ Laptop won’t turn on or refuses to charge

🌡️ Laptop overheats and shuts down unexpectedly

🔇 No sound from speakers or distorted audio

📛 Applications freeze, crash, or won’t open

🦠 Popups and ads appear claiming you have viruses

Dr IT Services Birmingham Prestige Awards 2019
Dr IT Services Prestige Awards 2021-2022
Dr IT Services Prestige Awards 2024-2025

📞 07405 149750 | 🏆 Dr IT Services - Affordable Award-Winning Services since 2000

Top Rated Laptop Repair near Northfield, Birmingham, West Midlands | Your Local Laptop & Apple Mac Computer Technician

💻Computer Repair - 📱Laptop Repair - 💽Data Recovery - 🍎Mac Repair

Serving: Birmingham City Centre,Northfield,Halesowen,Rowley Regis,Oldbury,West Bromwich,Edgbaston,Smethwick,Handsworth,Winson Green,Birchfield,Quinton,Sparkbrook,Bordesley,Kings Heath,Jewellery Quarter,Balsall Heath,Harborne,Rubery,Digbeth,Moseley,Lozells,Highgate,Hockley Port,Woodgate,Selly Oak,Bournville,Bearwood,West Heath,Hawkesley,Langley Village,Warley,Rednal,Longbridge,Blackheath,Lapal,Quarry Bank,Bournbrook,Tividale,Rounds Green,Selly Park,Kates Hill,Dixons Green,Oakham,Cradley Heath,Cotteridge,Stirchley,Weoley Castle,Bartley Green,Frankley,Shenley Fields,California,Hayley Green,Hasbury,Hawne,Dudley Wood,Cradley,Ladywood,Walkers Heath,Brandwood End,Lifford,Vauxhall,Park Central,Rowley Village,Whiteheath,Rood End,Causeway Green,Brandhall,Turves Green,Netherton,Bristnall Hall Fields,Warley Salop,Bleakhouse,Merrivale,Little Fields,Warley Wigorn,Blakeley Hall,Langley Green,Kings Norton,Metchley

Send us a message!

🐌 Laptop runs extremely slow or lags during normal use

📛 Blue/black screens of death (BSOD) and error messages

✖️ Laptop restarts randomly or gets stuck in a boot loop

💔 Keyboard has sticky/unresponsive keys or trackpad doesn’t click

📺 Screen has dead pixels, colour distortions, flickering, or cracked glass

If you notice any of these warning signs, don’t ignore them! Contact Dr IT Services at 07405 149750 for a free telephone consultation. Our friendly technicians will diagnose the problem and provide an upfront repair quote with no obligation.

Laptop Repair FAQs

How much does laptop repair cost?

Our laptop repair rates start at £50 for minor fixes like virus removal and RAM upgrades. For more complex repairs like liquid damage cleanup or motherboard replacement, costs can range from £150 – £400 depending on your laptop model and extent of damage. We provide free diagnostics and upfront repair quotes so you know exactly what to expect.

How long does laptop repair take?

Many common laptop repairs like screen replacements, keyboard repairs, and OS reinstalls can be completed same-day at our Birmingham repair shop. For more extensive fixes like liquid damage repair or data recovery, we typically quote a 3-5 business day turnaround time. Need your laptop back ASAP? Ask about our expedited 24-hour repairs for an additional £50 rush fee.

Can you recover data from my laptop?

Yes, Dr IT Services offers professional data recovery with a 98% success rate. Our certified data recovery engineers can extract your files from failed hard drives, SSDs, and even liquid-damaged laptops. We use advanced tools like PC-3000, DeepSpar Disk Imager, and Atola TaskForce in our secure cleanroom facilities to ensure the highest chances of data recovery.

What if my laptop is still under manufacturer warranty?

Our technicians are experienced in handling repairs on under-warranty laptops from Apple, Dell, HP, Lenovo, ASUS, and Acer. We’ll check your warranty status and advise you on the best course of action. In many cases, we can perform the repair using genuine OEM parts and have the manufacturer reimburse the cost. We’ll handle all the paperwork and logistics to make your warranty claim hassle-free.

Is my data safe during laptop repair?

Absolutely. At Dr IT Services, we adhere to strict data privacy and security protocols throughout the repair process:

  • Confidentiality: We never access your data without expressed permission. All technicians sign NDAs.
  • Authorization: Only certified technicians are allowed to work on your laptop. No third-party access.
  • Secure Storage: Your laptop is stored in our locked, surveillance-monitored repair facility.
  • Encrypted Transfers: All data transfers use AES-256 encryption to prevent interception.
  • Post-Repair Wipe: We use NIST 800-88 compliant methods to securely erase your data after repair.

With our robust, customer-focused data protection policies, you can feel confident your sensitive information is secure with Dr IT Services.

Why Choose Dr IT Services for Laptop Repair in Northfield?

When you need fast, affordable, and reliable laptop repair near you, Dr IT Services delivers unparalleled service, quality, and customer care:

  • 🔧 50+ years of combined experience from CompTIA A+, Network+ and Apple certified technicians
  • ⏱️ Same-day diagnostics and repairs with 3-5 day standard turnaround time
  • 📍 Convenient location near Northfield with local pickup and dropoff available
  • 💰 Competitive rates from £50 with free diagnostics and no fix, no fee guarantee
  • 💯 98.7% repair success rate across 8,500+ laptop and MacBook repairs since 2000
  • 📞 Responsive customer care with SMS status updates and post-repair follow-ups
  • 🛠️ Authorized repair provider for Dell, HP, Lenovo, ASUS, Acer with genuine parts
  • 🏆 Winner of ‘Best Laptop Repair Service’ in Birmingham for 3 straight years

See what our customers have to say about our award-winning laptop repair services:

“I spilled a whole cup of tea on my new Dell XPS 15. The Dr IT Services team disassembled it, cleaned the components, and put it back together in just 2 days! It works perfectly and you’d never know it had been liquid damaged.” – Priya S.

“My MacBook Pro was randomly shutting off and running extremely slow. I took it to Dr IT Services and they diagnosed a failing hard drive and faulty battery. Got both replaced and it’s now running better than ever! Highly recommended for any Mac issues.” – Liam J.

“The screen on my daughter’s HP laptop stopped working right before her GCSEs. Dr IT was able to replace the LCD panel and get it back to her the same day. Outstanding service and reasonable prices. Will definitely use them for all our family’s computer needs!” – Sophia M.

📞 Book Your Laptop Repair Today!

Don’t let a faulty laptop disrupt your life and work. Contact Dr IT Services for the best laptop repair Northfield, Birmingham has to offer. Call 07405 149750, book a repair online, or visit our Harborne shop today (close to High Street). We’ll get your laptop running like new again quickly, reliably, and affordably. Trust us with all your laptop repair needs!

laptop repair Northfield} DR IT SERVICES

A laptop computer or notebook computer, also known as a laptop or notebook, is a small, portable personal computer (PC). Laptops typically have a clamshell form factor with a flat-panel screen on the inside of the upper lid and an alphanumeric keyboard and pointing device on the inside of the lower lid. Most of the computer’s internal hardware is in the lower part, under the keyboard, although many modern laptops have a built-in webcam at the top of the screen, and some even feature a touchscreen display. In most cases, unlike tablet computers which run on mobile operating systems, laptops tend to run on desktop operating systems, which were originally developed for desktop computers.

Laptops are used in a variety of settings, such as at work (especially on business trips), in education, for playing games, web browsing, for personal multimedia, and for general home computer use. They can run on both AC power and rechargable battery packs and can be folded shut for convenient storage and transportation, making them suitable for mobile use. Laptops combine many of the input/output components and capabilities of a desktop computer into a single unit, including a display screen (usually 11–17 in or 280–430 mm in diagonal size), small speakers, a keyboard, and a pointing device (namely compact ones such as touchpads or pointing sticks). Hardware specifications may vary significantly between different types, models, and price points.

The word laptop, modeled after the term desktop (as in desktop computer), refers to the fact that the computer can be practically placed on the user’s lap; while the word notebook refers to most laptops sharing a form factor with paper notebooks. As of 2024, in American English, the terms laptop and notebook are used interchangeably; in other dialects of English, one or the other may be preferred. The term notebook originally referred to a type of portable computer that was smaller and lighter than mainstream laptops of the time, but has since come to mean the same thing and no longer refers to any specific size.

Design elements, form factors, and construction can also vary significantly between models depending on the intended use. Examples of specialized models of laptops include 2-in-1 laptops, with keyboards that either be detached or pivoted out of view from the display (often marketed having a “laptop mode”), and rugged laptops, for use in construction or military applications. Portable computers, which later developed into modern laptops, were originally considered to be a small niche market, mostly for specialized field applications, such as in the military, for accountants, or travelling sales representatives. As portable computers evolved into modern laptops, they became widely used for a variety of purposes.

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