Question 1

What services does Dr IT Services provide?

Accepted Answer

I provide a wide range of services including computer repair, laptop repair, and data recovery. My aim is to solve your tech problems efficiently and effectively.

Question 2

How long have you been providing these services?

Accepted Answer

I, Vlad Tabaranu, have been providing these services since 2000. With over two decades of experience, I have the expertise to handle a wide range of tech issues.

Question 3

What types of computers can you repair?

Accepted Answer

I can repair a wide range of computers, from desktops to laptops, and across different operating systems including Windows, MacOS, and Linux.

Question 4

What does your laptop repair service include?

Accepted Answer

My laptop repair services cover everything from hardware issues like broken screens or faulty keyboards, to software issues such as virus removal, system upgrades, and much more.

Question 5

What should I do if I've lost my data?

Accepted Answer

If you've lost your data, don't panic. I offer professional data recovery services and will do my utmost to recover your lost files.

Question 6

How successful is your data recovery service?

Accepted Answer

While no data recovery can be guaranteed 100%, my extensive experience and the advanced tools I use give me a high success rate.

Question 7

Are your services available in all of Birmingham?

Accepted Answer

Yes, I offer my computer and laptop repair services across the entire Birmingham region.

Question 8

How long does a typical repair take?

Accepted Answer

The duration of a repair can vary depending on the issue. However, I always aim to provide a fast and efficient service.

Question 9

Do you provide any guarantees on your repairs?

Accepted Answer

Yes, I stand behind the quality of my work and offer a guarantee on all of my repair services.

Question 10

How can I contact Dr IT Services for a repair?

Accepted Answer

You can contact me by phone or email, or visit my shop in Birmingham. I'll be more than happy to assist you with your tech issues.

Question 11

How much does it cost to repair your PC?

Accepted Answer

The cost varies depending on the problem and the service provider. On average, in the UK, it might cost around £50-£150.

Question 12

Is it worth repairing a 10-year-old PC?

Accepted Answer

It depends on the cost of the repair and the performance of the PC. If the repair cost is high and the PC is significantly slower than newer models, it might be more cost-effective to replace it.

Question 13

What is the average life of a PC?

Accepted Answer

The average lifespan of a PC tends to be around 5-7 years. However, with regular maintenance and upgrades, some can last for 10 years or more.

Question 14

Is it cheaper to upgrade an old PC or buy a new one?

Accepted Answer

This depends on the upgrades needed. For minor upgrades like adding RAM or a new hard drive, it may be cheaper to upgrade. However, for significant upgrades like a new processor or motherboard, it might be more cost-effective to buy a new PC.

Question 15

Can a PC last 12 years?

Accepted Answer

Yes, with proper maintenance and occasional upgrades, a PC can last 12 years or more. However, it might not be able to run newer software and applications that require more advanced hardware.

Question 16

What is the lifespan of a motherboard?

Accepted Answer

A motherboard could last for 10 years or more with proper care. However, they can fail earlier due to factors like power surges, dust buildup, or manufacturing defects.

Question 17

What is the average life of TVs?

Accepted Answer

On average, TVs can last between 5-10 years or more based on the usage and technology. Some higher-end models may last even longer.

Question 18

How long does a PC take to repair?

Accepted Answer

The repair time can vary widely depending on the problem. Some repairs might be done in a few hours, while others could take several days.

Question 19

How much does a motherboard repair cost?

Accepted Answer

The cost of a motherboard repair can vary widely. If the motherboard needs to be replaced, it can be quite costly, often making it more cost-effective to buy a new PC.

Question 20

How much does it cost to fix a slow computer?

Accepted Answer

The cost can vary depending on the cause of the slowness. If it's due to software issues, it might be relatively inexpensive. If it's due to hardware issues, it might cost more.

Question 21

How much does a hard drive repair cost?

Accepted Answer

Hard drive repair costs can vary widely, depending on the nature of the problem. If the hard drive needs to be replaced, the cost will include the price of the new hard drive and the labor to install it.

Question 22

Can a computer last 20 years?

Accepted Answer

While it's technically possible for a laptop to last 20 years, it's quite unlikely due to the rapid advancement of technology and potential wear and tear. The average lifespan of a laptop is usually around 3-5 years, although with proper maintenance and upgrades, it can last longer.

Question 23

Can a 10-year-old computer run Windows 10?

Accepted Answer

Yes, a 10-year-old computer can run Windows 10, but it depends on the specific hardware of the computer. The minimum hardware requirements for Windows 10 are a 1 GHz processor, 1 GB RAM for 32-bit or 2 GB for 64-bit, 16 GB hard drive space for 32-bit OS or 20 GB for 64-bit OS, and a DirectX 9 or later graphics card.

Question 24

Can a laptop last 20 years?

Accepted Answer

While it's technically possible for a laptop to last 20 years, it's quite unlikely due to the rapid advancement of technology and potential wear and tear. The average lifespan of a laptop is usually around 3-5 years, although with proper maintenance and upgrades, it can last longer.

Question 25

How do I bring my old laptop back to life?

Accepted Answer

To bring your old laptop back to life, you might want to consider upgrading the hardware (like RAM or storage), cleaning it physically and digitally (removing dust, unnecessary files, and malware), and reinstalling the operating system.

Question 26

How much does PC repair cost UK?

Accepted Answer

The cost of PC repair in the UK can vary greatly depending on the nature of the problem, the cost of any necessary parts, and the rates of the service provider. On average, it could range from £50 to £150.

Question 27

How much does a PC cost per hour UK?

Accepted Answer

I'm not sure what you mean by this. If you could provide more context, I would be able to give a more accurate answer.

Question 28

How much does it cost to replace a hard drive UK?

Accepted Answer

The cost of a new hard drive in the UK can range from £30 to £100 depending on the capacity and type (HDD or SSD). The cost of professional installation can be an additional £50 to £100.

Question 29

Will my PC break if it falls?

Accepted Answer

If a PC falls, there's a high probability that it could be damaged. The extent of the damage would depend on the height of the fall and the surface it falls onto. Components like the hard drive, screen, and motherboard can be particularly vulnerable.

Question 30

How do you tell if a PC is damaged?

Accepted Answer

Symptoms of a damaged PC can include not starting up, frequent crashes or blue screens, unusual noises, slow performance, and distorted graphics.

Question 31

How much does it cost to fix a computer that doesn't turn on?

Accepted Answer

The cost to repair a computer that doesn't turn on can vary greatly depending on the cause. It might be a simple fix like replacing a power cable, or more complex and expensive like replacing the power supply or motherboard. It could range from £50 to over £200.

Question 32

Is it OK to leave my PC on 24/7?

Accepted Answer

While it's technically okay to leave your PC on 24/7, it can lead to increased electricity usage and potential wear on components. It's generally recommended to put your PC in sleep mode or turn it off when not in use for extended periods.

Question 33

How much does it cost to leave a PC on 24/7?

Accepted Answer

The cost of leaving a PC on 24/7 depends on the power consumption of the PC and the electricity rate. On average, it could cost around £100 to £200 per year in the UK.

Question 34

What uses the most electricity in a home?

Accepted Answer

In most homes, the biggest electricity users are heating and cooling systems, water heaters, and large appliances like refrigerators and washing machines.

Question 35

Can an old hard drive be repaired?

Accepted Answer

Yes, an old hard drive can often be repaired, although it depends on the nature of the problem. Some issues like bad sectors or a corrupted file system can be fixed with software, while others like mechanical failures might require professional data recovery services.

Question 36

Are old hard drives worth keeping?

Accepted Answer

Old hard drives can be worth keeping for backup or archival purposes, or to recover old files. However, they should be properly maintained and stored to prevent data loss.

Question 37

Is it expensive to fix a hard drive?

Accepted Answer

The cost to repair a hard drive can vary greatly depending on the nature of the problem and whether professional data recovery is needed. It can range from free (for software fixes) to several hundred pounds for professional recovery.

Question 38

What to do before bringing PC to repair?

Accepted Answer

Before bringing your PC for repair, back up any important data, remove any sensitive information or passwords, and provide the repair shop with any necessary passwords to access the system.

Question 39

Can computer repair shops steal your data without a password?

Accepted Answer

While it's technically possible for a repair shop to access some data without a password, reputable repair shops should have policies in place to protect customer data. However, it's always a good idea to remove any sensitive data before a repair.

Question 40

Should I give the computer repair my password?

Accepted Answer

If the repair shop needs to access your system to perform the repair, you might need to provide your password. However, you should only do this if you trust the repair shop, and you should change your password before and after the repair.

Question 41

Is it safe to take my computer to a repair shop?

Accepted Answer

It's generally safe to take your computer to a reputable repair shop. However, you should always back up your data and remove any sensitive information before a repair.

Question 42

Should I wipe my computer before repair?

Accepted Answer

If you're concerned about privacy, it can be a good idea to wipe your computer or at least remove any sensitive data before a repair. However, make sure to back up any important data first, as wiping the computer will erase everything.

Question 43

Can computer technicians see your history?

Accepted Answer

Technically, yes, computer technicians could access your browsing history if they needed to. However, reputable technicians should respect your privacy and not access personal data unless necessary for the repair.

Question 44

Can a laptop repair steal your data?

Accepted Answer

While it's technically possible for a dishonest repair person to steal data, reputable repair shops should have policies in place to prevent this. Always choose a trustworthy repair service, back up your data, and remove sensitive information before a repair.

Screen Replacement (including parts) - The total cost depends on Brand, Model and Screen size of the Laptop	from £60
Power Jack Repair/Replacement (including parts) - The total cost depends on Brand, Model and Screen size of the Laptop	from £50
Keyboard Replacement (including parts) - The total cost depends on Brand, Model of the Laptop	from £40
Main board Repair (including parts) - The total cost depends on Brand, Model of the Laptop	from £50
Motherboard Replacement (including parts) - The total cost depends on Brand, Model of the Laptop	from £50

Laptop & Computer Repair Prices

Price list for IT services

Inspection/Hourly charge :

Hardware Problems :

Software Problems :

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Sunday, Monday & Tuesday: CLOSED;
Wednesday - Friday: 09:30 - 19:30; Saturday: 10:00 - 17:00

Hardware and software fault diagnosis within 1 working day	£20
SOS Express Advanced (2-4 Hours) - Emergency Hardware and software fault diagnosis	£50
Hourly Charge at customer’s Home - Minimum 1 hour then charged in 30 minute intervals	£50

Software Updates - i.e. Microsoft Critical Updates, Virus Definitions etc	£20
Individual Software Installation requested with a repair job, you provide the original CDs	£10
Virus, Spyware, Adware and Pop-ups cleaning	from £50
Data Transfer (you provide your USB hard drive)	£50
Data Recovery - From damaged or corrupted hard drives, Micro Drives, Flash Memory etc.	£100
Operating System Installation - Complete rebuild of your system, Install all updates and Service Pack	£50