Meet Caitlin Roman, Sales and Client Services Coordinator

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Because we want our clients to know the folks in Tech Helpline with whom they companion to bring this worthwhile benefit, we will function a member of our group quarterly. We hope you enjoy today’s featured employee: Caitlin Roman.

Caitlin got her begin with Tech Helpline as an analyst in April of 2017, exactly where we often received high accolades from members about the excellent tech assistance she supplied them. Her tech expertise along with friendly and specialist personality, made her a great fit for the Sales and Client Services team, and she transitioned into the part of Coordinator on June of 2018. In this part, she supports Jessica Smith, Sales and Client Solutions manager.


Here are some inquiries Caitlin answered for us:

  • How I can aid you (our client): I provide help to our customers with Tech Helpline and Form Simplicity, which are two items of Florida Realtors®. Whether or not you have a question about buying either item or require usage reports if you are a existing client, I can assist you with that!
  • The greatest element of my job is:

Attending the tradeshows! I adore traveling and receiving the chance to meet our clients and members face-to-face – it really is very fascinating!

  • How do you define accomplishment in your function?

I define good results as making certain every person is happy and enjoying our service.

  • Hobbies and preferred things to do outside of work:

I enjoy going to Disney! I have an annual pass, so I try producing it out to one of the parks each weekend. I specifically enjoy spending an afternoon walking about Epcot throughout Food & Wine Festival. Yet another hobby of mine is running. I take pleasure in signing up and competing in neighborhood races from 5ks to complete-length marathons.

  • Do you have a favorite quote or mantra?

A smile makes every thing greater. I actually, really think smiling makes everyone’s day a bit brighter, and I try smiling as much as possible!

Tech Helpline offers members with a professionally educated, highly skilled and most importantly, friendly U.S.-primarily based tech support that is particularly developed for Realtors and the technology they use. Nowadays, over 600,000 Realtors from in the US and Canada have access to this vital technical support service. Caitlin is component of that team that helps answer queries to the executives who have signed on to supply this service to their members or agents.

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