Need help with your PC or laptop but can’t leave the house? At Dr IT Services, we offer fast, secure remote IT support in Birmingham, solving software problems, performance issues, setup requests and more — without needing a physical visit.
If your device powers on and connects to the internet, we can help you remotely — same-day.
What Can Be Fixed Remotely?
- 🐛 Virus, malware & pop-up removal
- 🧹 PC clean-up and speed boost
- 📧 Email account setup and sync issues
- 🖥️ Software installation or updates
- ⚙️ Windows or driver errors
- 🌐 Printer, scanner or network device setup
- 🎥 Webcam, mic or Zoom not working
- 📁 File sharing or permissions issues
Why Choose Dr IT?
- ✅ 20+ Years of Software Support
- ✅ Same-Day Remote Sessions
- ✅ Trusted Tools: TeamViewer & AnyDesk
- ✅ Step-by-Step Help for Non-Techies
- ✅ 300+ Verified 5-Star Local Reviews
- ✅ No Fix, No Fee on Remote Sessions
Meet your remote support expert
How Remote Support Works
- 📅 Call or book an appointment
- 💻 We send you a secure remote access link (no installs required)
- 👁️ You watch as we diagnose and fix the issue live
- 🔐 You stay in control — end session at any time
- ✅ We test and confirm the problem is solved
Great for home workers, students, small businesses, and senior users who can’t travel.
Pricing & Turnaround
- Remote fix session: from £30
- Remote virus removal or optimisation: £40–£60
- Most sessions completed within 30–90 minutes
Requirements for Remote Support
- Working device with internet access
- Keyboard, mouse, and working display
- Remote session booking via phone or form
- Available on Windows and Mac devices
Areas We Virtually Support
Remote sessions available UK-wide, but based locally in:
- Edgbaston, Selly Oak, Harborne
- Northfield, Kings Norton, Quinton
- West Bromwich, Handsworth, Smethwick and more
📞 07405 149750 | 🏆 Dr IT Services - Affordable Award-Winning Services since 2000

💻Computer Repair - 📱Laptop Repair - 💽Data Recovery - 🍎Mac Repair
Reviews from Remote Clients
“Couldn’t send emails from Outlook. Dr IT sorted it remotely in under 30 mins!” – ★★★★★ S. Harris
“Fixed all my browser pop-ups and made my laptop fast again — all from home.” – ★★★★★ Amira B.
FAQs – Remote IT Support
Is remote support secure?
Yes — you control the session. We use encrypted software with your consent and supervision only.
Can I use this for a slow PC or virus?
Definitely. Performance optimisation and virus removal are common remote requests.
Do I need to install anything?
Usually not — we send a one-click link via TeamViewer or AnyDesk that runs without setup.
Book Remote Support Today
📞 Call: 07405 149750
✉️ Send a message
Need in-person help instead?
Explore emergency IT repair
Or visit our laptop repair options