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Dr it services 2021/2022: Computer Repair Service of the Year
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Remote IT Support Birmingham

Need help with your PC or laptop but can’t leave the house? At Dr IT Services, we offer fast, secure remote IT support in Birmingham, solving software problems, performance issues, setup requests and more — without needing a physical visit.

If your device powers on and connects to the internet, we can help you remotely — same-day.


What Can Be Fixed Remotely?

  • 🐛 Virus, malware & pop-up removal
  • 🧹 PC clean-up and speed boost
  • 📧 Email account setup and sync issues
  • 🖥️ Software installation or updates
  • ⚙️ Windows or driver errors
  • 🌐 Printer, scanner or network device setup
  • 🎥 Webcam, mic or Zoom not working
  • 📁 File sharing or permissions issues

Why Choose Dr IT?

  • ✅ 20+ Years of Software Support
  • ✅ Same-Day Remote Sessions
  • ✅ Trusted Tools: TeamViewer & AnyDesk
  • ✅ Step-by-Step Help for Non-Techies
  • ✅ 300+ Verified 5-Star Local Reviews
  • ✅ No Fix, No Fee on Remote Sessions

Meet your remote support expert


How Remote Support Works

  1. 📅 Call or book an appointment
  2. 💻 We send you a secure remote access link (no installs required)
  3. 👁️ You watch as we diagnose and fix the issue live
  4. 🔐 You stay in control — end session at any time
  5. ✅ We test and confirm the problem is solved

Great for home workers, students, small businesses, and senior users who can’t travel.


Pricing & Turnaround

  • Remote fix session: from £30
  • Remote virus removal or optimisation: £40–£60
  • Most sessions completed within 30–90 minutes

See full service pricing


Requirements for Remote Support

  • Working device with internet access
  • Keyboard, mouse, and working display
  • Remote session booking via phone or form
  • Available on Windows and Mac devices

Areas We Virtually Support

Remote sessions available UK-wide, but based locally in:

  • Edgbaston, Selly Oak, Harborne
  • Northfield, Kings Norton, Quinton
  • West Bromwich, Handsworth, Smethwick and more

See all service areas

📞 07405 149750 | 🏆 Dr IT Services - Affordable Award-Winning Services since 2000

Remote IT Support Birmingham

💻Computer Repair - 📱Laptop Repair - 💽Data Recovery - 🍎Mac Repair


Reviews from Remote Clients

“Couldn’t send emails from Outlook. Dr IT sorted it remotely in under 30 mins!” – ★★★★★ S. Harris

“Fixed all my browser pop-ups and made my laptop fast again — all from home.” – ★★★★★ Amira B.

See more verified reviews


FAQs – Remote IT Support

Is remote support secure?
Yes — you control the session. We use encrypted software with your consent and supervision only.

Can I use this for a slow PC or virus?
Definitely. Performance optimisation and virus removal are common remote requests.

Do I need to install anything?
Usually not — we send a one-click link via TeamViewer or AnyDesk that runs without setup.


Book Remote Support Today

📞 Call: 07405 149750
✉️ Send a message

Need in-person help instead?
Explore emergency IT repair
Or visit our laptop repair options