recover data from unbootable computer
/ By Vlad Tabaranu / Service / 0 Comments

What to Do If Your Computer Won’t Boot and You Need Data

If your computer won't boot and you need to access vital data, follow these steps:

  1. Check the Power Supply: Ensure that your computer is plugged in and that all connections are secure. A faulty power supply can prevent your computer from starting.
  2. Boot in Safe Mode: If the power supply is fine, try booting your computer in Safe Mode. This can help you troubleshoot software conflicts that may be causing the issue.
  3. Use Recovery Media: If Safe Mode doesn't work, consider using bootable recovery media. This can allow you to scan for recoverable files and potentially access your important data.
  4. Remove the Hard Drive: If all else fails, you can remove the hard drive from your computer. Connect it to a working computer using a SATA-to-USB adapter. This method lets you access the data directly from the hard drive.
  5. Seek Professional Help: If you are unable to recover your data using the above methods, it might be time to consult a professional data recovery service. Their expertise can significantly increase the chances of retrieving your lost files.

To explore more options and steps, continue reading the following information.

Check Power Supply Issues

When a computer fails to boot, checking the power supply is crucial. Start by ensuring that the power cable is firmly connected to both the computer and the wall socket, as loose connections can disrupt power flow.

If you're dealing with a laptop, investigate common battery issues that might be hindering startup.

Next, test the wall socket with another device to verify its functionality; a faulty outlet could be the problem. If you're using a power strip or surge protector, try plugging the computer directly into the wall socket to rule out issues with those devices.

Inspect the power supply unit (PSU) for any visible signs of damage, such as burnt components or strange odours, which may indicate a failure. For laptops, check the battery status; a completely drained or defective battery could also prevent your device from starting.

If these steps don't resolve the issue, it may be time to seek expert assistance. Following these guidelines can help you identify and address power supply problems effectively.

Boot in Safe Mode

If your computer won't boot, a crucial next step in troubleshooting is to try booting in Safe Mode. This special mode starts your computer with only the essential drivers and services, allowing you to address potential issues that may be preventing a normal startup.

Here's how you can access Safe Mode and what you can do once you're there:

Steps to Boot in Safe Mode

  1. Press F8 Key: As your computer starts, repeatedly press the F8 key until you see the Advanced Boot Options menu.
  2. Interrupt Startup: If that doesn't work, you can also interrupt the startup process three times to access the Windows Recovery Environment.

Actions You Can Take in Safe Mode

  • Uninstall Software: Remove any recently added programs that might be causing conflicts.
  • Update Drivers: Ensure that your device drivers are up to date.
  • Run Antivirus Scans: Check for malware or viruses that could be affecting your system.

If Safe Mode is Inaccessible

If you cannot access Safe Mode, consider creating bootable media for data recovery or to reinstall Windows.

Mastering these steps can significantly help resolve boot-related issues, providing a pathway to restore your system to normal functionality.

Use Bootable Recovery Media

Using bootable recovery media is an essential method for recovering data from a computer that fails to start. This technique enables you to access and retrieve files without affecting the hard drive's existing contents.

With around 30% of users facing data loss each year, having reliable recovery tools is vital. Here's how to effectively utilise bootable recovery media:

Dr IT Services Birmingham Prestige Awards 2019
Dr IT Services Prestige Awards 2021-2022
Dr IT Services Prestige Awards 2024-2025

Recommended laptops

Proud member of the No Rogue Traders Here

Send us a message!

  1. Create Bootable Media: Use software such as MiniTool Power Data Recovery to create a USB drive or CD/DVD.
  2. Adjust BIOS Settings: Ensure your BIOS settings are configured to boot from the USB or CD/DVD drive before the internal hard drive.
  3. Boot from Media: Insert the recovery media and restart your computer to boot from it.
  4. Scan and Recover: After booting, scan the hard drive and save any recoverable files to an external storage device.

This method operates in read-only mode, significantly reducing the risk of further data loss.

Remove and Recover Hard Drive

If your computer isn't booting up, removing the hard drive is a practical solution for recovering your data. Here's a straightforward guide to help you through the process:

  1. Power Down: Start by turning off the non-booting computer and unplugging it from the power source.
  2. Ground Yourself: To avoid static electricity damage, touch a metal surface or use an anti-static wrist strap.
  3. Remove the Hard Drive: Carefully detach the hard drive from the computer. This typically involves unscrewing it from its bay and disconnecting the cables.
  4. Connect to Another Computer: Use a SATA-to-USB adapter or an external hard drive enclosure to connect the hard drive to a working computer. This should allow the hard drive to appear as an external drive.
  5. Access Your Files: Once connected, you should be able to browse the drive and transfer your important files to the functional computer.
  6. Data Recovery Software: If the hard drive isn't recognised, consider using data recovery software like MiniTool Power Data Recovery to scan for lost files.
  7. Save Recovered Data Safely: Always store recovered files in a different location to prevent overwriting any existing data, ensuring the integrity of your information.

If you find the recovery process too complex or if you suspect the situation requires expert help, don't hesitate to contact professional data recovery services. They can provide the necessary expertise to retrieve your valuable information safely.

Seek Professional Help

When your computer won't boot, seeking professional help is often a vital step towards an effective resolution. Skilled technicians have the expertise and specialised tools needed to accurately diagnose and fix boot problems.

Reputable services, such as laptop repair specialists, focus on both hardware and software issues to ensure a comprehensive assessment of your device. Here are some key benefits of consulting a professional:

  1. Accurate Diagnosis: Experts can swiftly identify whether the problem lies with hardware or software.
  2. On-Site Assistance: Many IT services offer on-site evaluations, reducing the hassle of transporting your machine.
  3. Warranty Coverage: Professional repairs frequently come with warranty options, providing peace of mind against unexpected expenses.
  4. Preventive Insights: IT professionals can provide valuable guidance to help you avoid similar boot issues in the future.

Choosing a trusted service, such as Dr IT Services in Birmingham, ensures reliable solutions and peace of mind for your data recovery needs.

Don't hesitate to reach out to professionals for assistance when faced with boot problems; it can save you time, stress, and potential data loss.

Frequently Asked Questions

How to Get Data From a Computer That Won't Turn On?

When your computer won't turn on, recovering your data is still possible. One effective method is to carefully remove the hard drive and connect it to a working computer. This allows you to access your files directly.

To retrieve your important documents and photos:

  1. Remove the Hard Drive: Follow the manufacturer's instructions for safely extracting the hard drive from your unresponsive computer. Ensure you have the right tools and take precautions against static electricity.
  2. Connect to Another Computer: Use a compatible external hard drive enclosure or a SATA-to-USB adapter to connect the hard drive to a functioning system.
  3. Use Data Recovery Software: Once connected, employ reliable data recovery software to scan the drive. This software can help recover lost or damaged files, ensuring your data is safe.

How Do I Recover My Computer That Won't Boot Up?

To recover a computer that won't boot, follow these practical steps:

  1. Use Recovery Media: Create or obtain a recovery USB or DVD from another computer. Insert it into your non-booting computer and restart, ensuring it boots from the recovery media. Follow the on-screen instructions to repair your system.
  2. Access BIOS Diagnostics: Restart your computer and enter the BIOS or UEFI settings (usually by pressing F2, F10, or Del during startup). Look for diagnostic tools that can check for hardware issues.
  3. Connect the Hard Drive to Another System: If the above methods do not work, remove the hard drive and connect it to a working computer using a SATA-to-USB adapter. This allows you to access your files and back them up.
  4. Regular Backups: To minimise data loss in the future, establish a routine for backing up important files. This could be through cloud storage or external drives, significantly improving your chances of data retrieval during boot failures.

How to Recover Data From a Dead Computer?

To recover data from a dead computer, follow these essential steps:

  1. Detach the Hard Drive: Carefully remove the hard drive from the malfunctioning computer. This is the key component where your data is stored.
  2. Connect to a Working System: Use a hard drive enclosure or a USB-to-SATA adapter to connect the hard drive to a functioning computer. This allows you to access the data directly.
  3. Use Data Recovery Software: If the hard drive is recognised, employ reliable data recovery software such as Recuva, EaseUS Data Recovery Wizard, or Stellar Data Recovery. These tools can help you retrieve lost files easily.
  4. Seek Professional Help: If the hard drive is not recognised or if the data recovery software fails to retrieve your files, consider consulting a professional data recovery service. They have specialised tools and expertise to handle complex recovery situations.

Can You Recover Data From a Laptop That Won't Boot?

Yes, it is possible to recover data from a laptop that won't boot. Here are several effective methods you can try:

  1. Bootable Recovery Software: You can create a bootable USB drive with recovery software. This allows you to start your laptop without booting into the operating system, enabling you to access and recover your files.
  2. External Hard Drive Connection: If you're comfortable, you can remove the hard drive from the non-booting laptop and connect it to another computer using a USB to SATA adapter. This way, you can access your files directly from the hard drive.
  3. Professional Data Recovery Services: If the hard drive is severely damaged or if you're unsure about handling it yourself, consider seeking help from professional data recovery services. They possess the tools and expertise required to recover data safely.