Computer Problems? We’ve Got You Covered!
Ever feel like your computer is working against you? You’re not alone. Whether it’s a sluggish personal computer (PC), a cracked laptop screen, or lost files that seem gone forever, Dr IT Services is here to help.
Founded in 2000 by Vlad Tabaranu, our mission has always been simple: deliver honest, expert care for all your technology needs. Fast forward over 20 years, and we’ve grown into a tight-knit team of certified specialists, trusted by thousands of customers across Birmingham and the West Midlands.
With a 98.7% repair success rate, award-winning service, and genuine parts, we’re the go-to choice for everything from home PC repairs to business IT support.
🖥️ Computer Repair – Fixing Slow, Crashing & Virus-Infected PCs
Is your PC lagging, freezing, or refusing to start? Our CompTIA A+ certified computer repair technician diagnose and fix issues fast, using advanced tools like MemTest86, Prime95, and HDTune to pinpoint problems.
✅ Virus & Malware Removal – Eliminate spyware, ransomware & performance-draining infections.
✅ Crashes & Blue Screens – Fix software errors, driver conflicts & desktop computer hardware failures.
✅ Overheating & Loud Noises – Address fan issues, thermal paste problems & dust buildup.
✅ Hardware Upgrades – Boost performance with RAM, SSD, or graphics card upgrades.
✅ WiFi & Connectivity Issues – Resolve slow internet speeds & network dropouts.
✅ Microsoft Windows Troubleshooting & Reinstallations – Get your operating system running smoothly again.
🔧 We only use and source genuine original parts from trusted brands like Intel, AMD, Nvidia, and Western Digital to ensure long-lasting results.
💻 Laptop Repair – From Cracked Screens to Power Failures
Modern laptops are powerful but delicate. Our expert technicians handle everything from minor fixes to complex board-level repairs using ultrasonic cleaning and micro-soldering techniques.
✅ Screen Replacements – Cracked, flickering, or completely black display? We’ve got it covered.
✅ Battery & Charging Issues – Fix draining batteries, dead charging ports & power failures.
✅ Keyboard & Trackpad Repairs – Stuck keys, unresponsive touchpads & liquid damage.
✅ Overheating & Unexpected Shutdowns – Diagnose fan failures & internal heat issues.
✅ Motherboard, RAM & SSD Repairs – Solve serious hardware failures quickly.
🔧 We stock OEM parts for major brands like Dell, HP (Hewlett-Packard), Lenovo, Asus, Acer, Toshiba, Chromebook, Sony and Samsung, ensuring a fast turnaround and high-quality repair.
🍎 Mac Repair – Apple Technicians for MacBook & iMac Fixes
If you rely on a MacBook or iMac, you need specialists who understand Apple’s unique hardware & software. Our Apple-certified technicians repair everything from vintage PowerBooks to the latest M1 MacBooks while maintaining warranty-friendly practices.
✅ Cracked Screens & Faulty Displays
✅ Keyboard, Trackpad & Case Repairs
✅ Mac Not Starting, Kernel Panics & Boot Loops
✅ Slow Performance, Spinning Beach Balls & App Crashes
✅ Battery Replacements & Power Failures
✅ macOS Issues & Data Recovery
🔧 We use genuine Apple parts to maintain AppleCare & warranty coverage where possible.
🔍 Data Recovery – Recover Lost Files from Any Device
Losing important files is frustrating—but we can help. Our data recovery engineers use cutting-edge ISO-5 cleanroom technology to safely retrieve data from:
✅ Crashed Hard Disk Drive (HDD) & Solid-State Drive (SSD)
✅ External USB Drives & SD Cards
✅ RAID & NAS Systems with Disk Failures
✅ Smartphones & Tablets with Data Corruption
✅ Accidentally Deleted or Formatted Drives
💡 Our success rate exceeds 90% for mechanical drive failures and 80%+ for SSD issues—even from fire, water, and drop-damaged devices!
Why Birmingham Trusts Dr IT Services
✔ Unrivaled Expertise – Thousands of hours of training & top certifications from CompTIA, Apple, and Microsoft.
✔ Proven Results – A 98.7% success rate and hundreds of 5-star reviews.
✔ Genuine Parts & Advanced Tools – Only high-quality parts from authorized sources.
✔ Customer-First Approach – Free diagnostics, upfront pricing & a “No Fix, No Fee” promise.
✔ Fast & Convenient Repairs – Most fixes are same-day, with emergency & remote support available.
Serving Birmingham & Beyond
We proudly support customers across:
📍 Birmingham City Centre
📍 Edgbaston, Harborne, Moseley, Kings Heath
📍 Sutton Coldfield, Solihull, Quinton, Selly Oak
📍 Handsworth, Tamworth, Lichfield, Cannock
📍 West Bromwich, Wolverhampton, Dudley
🌍 Not in these areas? We offer remote support & drop-off services across the UK.
What Our Customers Say
💬 “Dr IT recovered my business files after a total hard drive failure. Absolute lifesavers!” – Tom B., Finance Manager
💬 “They fixed my son’s liquid-damaged MacBook Pro in under 24 hours—his coursework was saved!” – Mary K., Teacher
💬 “When my laptop wouldn’t turn on, they had it running like new the same day. Brilliant service!” – Ahmed R., Graphic Designer
🌟 Hundreds of 5-star reviews prove our commitment to top-quality service.
Data Recovery Success & Cost Calculator
Repair vs Replace ROI Calculator
Tech Lifespan Booster Calculator
Frequently Asked Questions (FAQs)
Here are answers to the most common personal computer, laptop, and data recovery questions, covering costs, repairs, and troubleshooting.
💾 Data Recovery FAQs
How much does data recovery cost in the UK?
Data recovery costs vary depending on the type of damage and storage device. Here’s a general breakdown:
Issue Type | Estimated Price (UK) |
---|---|
Accidental deletion / corrupted files | £99 – £350 |
Physically damaged HDD/SSD | £350 – £1,000+ |
RAID/NAS recovery | £500 – £2,500+ |
Smartphone / SD card recovery | £99 – £500 |
At Dr IT Services, we offer free diagnostics before starting any data recovery.
Why is my iPhone saying “Data Recovery” during startup?
Your iPhone has entered Data Recovery Mode due to:
- A failed iOS update or interrupted installation.
- Corrupted system files preventing normal booting.
- Hardware failure, such as NAND storage corruption.
Fix it by trying:
1️⃣ Force Restart – Press & release Volume Up, then Volume Down, then hold the Power button until the Apple logo appears.
2️⃣ Use iTunes/Finder – Connect your iPhone to a PC/Mac and choose “Update” or “Restore.”
3️⃣ Seek Professional Help – If it stays stuck, professional recovery may be needed.
How long does it take to recover 1TB of data?
Recovery time depends on the issue:
- Healthy drives (undeleted files, software recovery): 2 – 8 hours
- Physically damaged drives (bad sectors, clicking noises): 1 – 10+ days
- RAID/NAS systems: Up to 2 weeks
At Dr IT Services, we provide an estimated timeframe after diagnosis.
How can I recover my lost data for free?
If your drive is accessible, try free data recovery software:
- Recuva (Windows) – Great for deleted files.
- TestDisk (Windows/Mac/Linux) – Restores lost partitions.
- PhotoRec – Best for recovering images/videos.
- iCloud/Google Drive – If backups are enabled, restore from cloud storage.
⚠️ If your device has physical damage (e.g., clicking hard drive, failed SSD), avoid DIY recovery—this can make things worse!
🖥️ PC Repair FAQs
How much does it cost to service a PC?
Typical PC servicing costs in the UK:
Service | Estimated Cost |
---|---|
General cleaning & maintenance | £30 – £50 |
Computer Virus/malware removal | £50 – £120 |
Software troubleshooting | £40 – £100 |
Hardware repair (e.g., RAM, PSU, fan) | £50 – £150 |
Full system upgrade (SSD, GPU, CPU) | £100 – £400 |
At Dr IT Services, PC servicing starts at £20, and we offer free diagnostics.
Is a 7-year-old computer worth fixing?
🔹 Fix it if:
✅ The repair costs less than 50% of a new PC.
✅ A simple upgrade (SSD, RAM) can boost performance.
✅ It’s a high-end PC still capable of handling modern tasks.
❌ Replace it if:
- The motherboard, CPU, or GPU is failing (expensive to replace).
- It struggles with basic tasks, even after upgrades.
Is it cheaper to repair or replace a computer?
🔹 Repair is cheaper if:
- The issue is software-related (virus, OS issues).
- Only a minor hardware fix (battery, SSD, RAM) is needed.
🔹 Replace is better if:
- The repair cost is 50%+ of a new PC.
- The motherboard, CPU, or GPU needs replacement.
What are the types of computer repairs?
1️⃣ Software Repairs – Fixing crashes, slow performance, OS errors.
2️⃣ Hardware Repairs – Power supply, cooling fan, motherboard issues.
3️⃣ Performance Upgrades – Adding RAM, SSD, or new GPU.
4️⃣ Data Recovery – Restoring lost files from a damaged drive.
5️⃣ Networking Fixes – Solving WiFi or Bluetooth connection issues.
6️⃣ Liquid Damage Repairs – Saving components after spills.
💻 Laptop Repair FAQs
How much does it cost to repair a laptop in the UK?
Laptop repair costs vary based on the problem:
Repair Type | Estimated Cost (UK) |
---|---|
Screen replacement | £80 – £250 |
Battery replacement | £50 – £150 |
Keyboard replacement | £40 – £120 |
Motherboard repair | £100 – £400+ |
SSD/RAM upgrade | £50 – £200 |
Liquid damage repair | £100 – £500+ |
At Dr IT Services, we offer free diagnostics and upfront pricing.
Is it cheaper to repair or replace a laptop?
🔹 Repair is cheaper if:
- It’s just a screen, battery, or SSD replacement.
- The laptop is still relatively new and powerful.
🔹 Replace is better if:
- The repair cost is over 50% of a new laptop.
- The motherboard or CPU is failing.
How much does Currys charge for laptop repair?
Currys PC World charges:
- £40 – £60 for diagnostics
- £100 – £300+ for common repairs
- More for hardware replacements (screens, motherboards, etc.)
⚠️ Many customers report long wait times and higher prices compared to local repair shops.
Is it safe to take your laptop to a repair shop?
✅ Yes, if you choose a reputable service like Dr IT Services.
⚠️ Avoid risky shops by checking:
- Customer reviews and ratings (Google, Trustpilot, Trustindex).
- Certifications (CompTIA, Apple, Microsoft).
- Their policy on data privacy and security.
How much does it normally cost to repair a laptop?
💰 Typical repair costs:
- Basic repairs (battery, keyboard, software fixes): £40 – £150
- Screen replacements: £80 – £250
- Motherboard repairs: £100 – £400+
Is it worth repairing a laptop?
💡 Repair it if:
- The laptop is under 5 years old and still powerful.
- The fix is affordable compared to a replacement.
❌ Replace it if:
- The laptop is slow despite upgrades.
- The repair cost is over 50% of a new one.
How much does Best Buy Geek Squad charge?
Geek Squad (UK & US) charges:
- Diagnostics: £40 – £60
- Basic repairs: £50 – £200
- Virus removal & software fixes: £80 – £150
- Hardware repairs: £100 – £500+
⚠️ They often charge more than local repair shops.
How do I fix my laptop?
🔧 Try these steps:
1️⃣ Restart your laptop – A simple reboot fixes many issues.
2️⃣ Check for software updates – Install Windows/macOS updates.
3️⃣ Run a virus scan – Malware can slow down your system.
4️⃣ Upgrade RAM/SSD – If your laptop is slow, an SSD upgrade helps.
5️⃣ Reset Windows/macOS – If all else fails, a factory reset can resolve software issues.
💡 Still having problems? Contact Dr IT Services for expert repairs!
Contact Dr IT Services
📍 Address: 415 Court Oak Road, Harborne, Birmingham, B32 2DX
📞 Phone: 07405 149750
📧 Email: contact@dr-it.co.uk
🕒 Opening Hours:
Tuesday – Friday: 8:00AM – 8:00PM
Saturday: 10:00AM – 5:00PM
Sunday – Monday: Closed
🚨 Emergency IT support available – Call now!
📍 Click here for Google Map directions!
Need IT Help? Get in Touch Today!
Don’t let tech troubles slow you down. Call 07405 149750, visit our Harborne workshop, or drop us an email. Whether you’re a home user or a business, Dr IT Services has your back—every step of the way.