DR IT SERVICES · HARBORNE, BIRMINGHAM
Dr IT Services: Computer repair service
Dr IT Services is a computer repair and data recovery workshop at 415 Court Oak Road, Harborne, Birmingham, founded in April 2000 by Vlad Tabaranu, who repairs every device himself. We repair laptops, desktop PCs and Apple Macs, remove viruses and malware, upgrade and troubleshoot computers, and recover data from damaged or failing storage for customers in Birmingham and the West Midlands, with data recovery also accepted by post from anywhere in the UK.
- £20 diagnosis, waived when you go ahead with the necessary repairs; we aim to provide an initial diagnosis within one working day of your device being booked in (Monday-Friday, excluding bank holidays)
- SOS Express Advanced emergency diagnosis: 2-4 hours, £50, paid in advance
- No Fix, No Fee on basic software checks and preliminary diagnostics
- 90-day warranty on labour
Book a repair Call 07405 149750
4.9 from 368 Google reviews · 25+ years · Computer Repair Service of the Year 2025/26, Central England Prestige Awards
Computer repair services in Birmingham
Dr IT Services repairs Windows laptops and desktop PCs and Apple MacBook, iMac and Mac Mini models at the Harborne workshop. Each service has its own page.
Laptop repair
Dr IT Services repairs laptop screens, keyboards, batteries and liquid damage.
Desktop PC repair
Dr IT Services repairs desktop PCs and builds custom PCs.
Apple Mac repair
Dr IT Services repairs MacBook, iMac and Mac Mini models.
Data recovery
Dr IT Services recovers data from hard drives, SSDs, USB drives, SD cards, RAID and NAS systems, CCTV DVRs, iPhones, Android phones and Macs.
Computer upgrades and troubleshooting
Dr IT Services upgrades storage and memory, speeds up slow computers, reinstalls Windows and repairs startup faults.
Virus and malware removal
Dr IT Services removes viruses and malware from Windows PCs and laptops.
Data recovery and our partner data clinic
Dr IT Services checks every data recovery case at no charge. Cases that need clean-room work go to our partner data clinic, Lazarus Data Recovery, which states that it is a Western Digital Platinum Data Recovery Partner. Carriage to the clinic costs £29, and that is the only charge when recovery is unsuccessful or not possible. Dr IT Services does not operate its own clean room.
How a repair works at the Harborne workshop
- Drop off your device at 415 Court Oak Road, Harborne. No appointment needed in opening hours.
- Diagnosis (£20): we aim to provide an initial diagnosis within one working day of your device being booked in (Monday-Friday, excluding bank holidays). SOS Express in 2–4 hours (£50) when you can’t wait.
- Transparent quote: the fault explained in plain English with an itemised cost and timeframe.
- You approve before any work starts. No approval, no work, no surprise bills.
- Repair and testing, component repair, stress testing and thermal checks by Vlad personally.
- Collect your device, cleaned, tested, and covered by the 90-day warranty.
Transparent repair prices, from a £20 diagnosis
Every price is published before you visit. Diagnosis is £20, and we aim to provide an initial diagnosis within one working day of your device being booked in (Monday-Friday, excluding bank holidays); data recovery runs £60–£200+ for standard cases, laptop repairs £40–£200, desktop repairs £50–£150, and Mac repairs £50–£725 depending on model and part. The full list, service by service, is on the price guide. See the full repair price guideWhy Birmingham trusts Dr IT Services
One expert, every repair
Vlad Tabaranu founded Dr IT Services in April 2000 and has repaired computers full-time for over 25 years. He diagnoses and repairs every device himself: the person who quotes your repair is the person who does it. His Medical Bioengineering degree (‘Gr. T. Popa’ University, Iași, 2005–2009) shaped the Clinical Diagnostic Method: examine the symptoms, isolate the failing component, treat the cause rather than the symptom, and verify the repair under load. About Vlad Tabaranu →Award-winning, year after year
- Computer Repair Service of the Year 2025/26, 2024/25 and 2021/22, Central England Prestige Awards
- Best Computer Repair in Birmingham 2025, Quality Business Awards
- Top 3 computer repair in Birmingham, ThreeBestRated, 2018 to 2021 and 2025
- Best Independent Computer Repair Services 2019, Corporate LiveWire Prestige Awards
Dr IT Services is a No Rogue Traders Here member.
What customers say, 4.9 from 368 Google reviews
“I took a laptop to Dr IT after it developed a problem with its storage device. Vlad explained what he believed had failed, what could realistically be recovered or repaired, and what the process would involve before starting. I particularly appreciated the technical explanation without unnecessary jargon. The repair was completed successfully and the result was exactly what had been discussed.” S. Perry
“Vlad diagnosed the issue, explained the failure clearly and worked through the repair methodically. What impressed me most was that he didn’t make unrealistic promises before inspecting the hardware. The final result was a working PC, and the process was handled professionally from start to finish.” J. Bradbury
“Dr IT is exactly the kind of specialist technical business the West Midlands needs more of. I used the service for data recovery and dealt directly with Vlad throughout. The fault was properly diagnosed, the options and costs were explained beforehand, and the work was completed as agreed. For a local business relying on its technology, that level of clarity and accountability matters.” Y. Maos
“We approached Dr IT after a critical workstation developed a fault that was affecting our operations. Vlad identified the problem quickly, explained the recovery options and kept us informed throughout. The important point for us was that we understood the risk, cost and likely outcome before authorising the work. The system was returned repaired, allowing us to resume normal work.” IT Director of a Birmingham company
“Dr IT Services exhibited professionalism and expertise throughout the repair process. My laptop was restored to full working order efficiently.” Mr Anthony, Google review
“Vlad brought my computer back to life with excellent work, replacing fans, battery, keyboard, and doing a deep cleaning. Highly recommended!” Lihki Jose Rubio Ortega, Google review
“Vlad was really great. He helped me repair 3 different laptops, and I highly recommend him!” Kh S, Google reviewRead more customer reviews →
Dr IT Services Award Recognition
Dr IT Services has earned recognition for Computer Repair excellence across Birmingham through Prestige Awards.
Visit the Harborne workshop
Dr IT Services 415 Court Oak Road, Harborne, Birmingham B32 2DX 07405 149750 · contact@dr-it.co.ukOpening hours: Tuesday–Friday 8am–8pm · Saturday 10am–5pm · Sunday & Monday closed. Free street parking on Court Oak Road. Serving Harborne, Edgbaston, Selly Oak, Birmingham city centre, Moseley and the wider West Midlands, customers drop devices at the workshop; remote software support is available UK-wide.Dr IT Services does not make on-site visits or home call-outs: we repair at the workshop and offer remote software support. English and Romanian are spoken.
Contact & directionsService Areas Across Birmingham & West Midlands
Dr IT Services provides Computer Repair, Laptop Repair, Mac Repair, and Data Recovery throughout Birmingham and the West Midlands from our Harborne workshop.
Remote IT Support and Consultations available via secure internet connection across England, Scotland, Wales, and the United Kingdom.
Brands & Hardware We Service
Dr IT Services technicians work with hardware from brands including Apple, Dell, HP, Lenovo and Samsung across Birmingham homes and businesses. Whether you need Desktop PC Repair, Laptop Repair, Mac Repair, or Data Recovery – we handle it. Logos show hardware we repair and service; Dr IT Services is an independent workshop, not an authorised partner of these manufacturers.
