COMPUTER REPAIR FAQS

Dr IT Services computer repair FAQs

Dr IT Services is a Harborne computer repair and data recovery workshop for Birmingham customers who need clear answers before leaving a laptop, desktop PC, Mac, or storage device. Vlad Tabaranu founded the business in April 2000, and the answers below use current workshop facts, published prices, and warranty terms.

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Repair, price, privacy, and data recovery questions

Why does my computer keep saying preparing automatic repair?

A computer that keeps saying preparing automatic repair usually has a Windows startup fault, file-system error, failed update, storage problem, or driver issue. Dr IT Services checks Windows startup faults at the Harborne workshop and quotes from the published troubleshooting ranges before repair work starts.

How do you repair a slow computer?

Slow computer repair starts with diagnosis. Dr IT Services checks storage health, RAM, startup programs, malware, overheating, Windows errors, and dust build-up. Published repair ranges include laptop running hot or slow repair at £50-£120 and desktop system cleanup at £40-£80.

Can a computer repair shop steal your data?

A repair shop should not browse, copy, or read personal data beyond what the repair requires. Dr IT Services states a zero file browsing policy in the client facts: files and settings are preserved during hardware repairs and are not opened outside the repair need.

Can you trust a computer repair shop with your laptop?

You can assess trust by checking the business address, named technician, review profile, warranty terms, and published prices. Dr IT Services operates from 415 Court Oak Road in Harborne, lists 350+ Google reviews at 4.9★, and publishes diagnosis and repair ranges before approval.

Do computer repair shops need your password?

A password may be needed only when the reported fault requires login testing, software checks, or user-profile repair. If the repair is hardware-only, ask whether testing can be completed without the password. Dr IT Services asks for only what is needed to confirm the fault and test the fix.

What should I do before sending a computer for repair?

Before a repair, record the fault, bring the charger or power cable, note any error messages, and back up important files if the device still works. For failed drives, stop repeated power-on attempts because continued use can reduce recovery chances.

Should I wipe my computer before repair?

You do not usually need to wipe a computer before repair. Wiping can remove evidence needed for software or startup diagnosis. If privacy is the concern, tell Dr IT Services which files are sensitive and ask whether the repair can be tested without opening the user profile.

Can a broken laptop screen be repaired?

A broken laptop screen can usually be repaired by replacing the screen assembly or panel. Dr IT Services lists laptop screen replacement at £80-£150+ and MacBook screen replacement at £225-£725, depending on model and part.

Can a computer hard drive be repaired?

A hard drive can sometimes be recovered, but not every drive should be repaired for reuse. Dr IT Services handles hard drive recovery from £80-£200+ and data recovery services from £60-£200+, then advises whether replacement storage is the safer route.

Can a computer motherboard be repaired?

A computer motherboard can be repaired when the fault is a replaceable component, power circuit, connector, or board-level issue. Dr IT Services lists laptop motherboard repair at £100-£200 and desktop motherboard replacement at £100-£200.

How long does laptop screen repair take?

Laptop screen repair depends on diagnosis, part availability, and model. Dr IT Services diagnoses standard faults within 1 working day, or 2-4 hours with SOS Express Advanced diagnosis, then confirms the part and repair timeframe before work starts.

Can you repair a computer without wiping the hard drive?

Many hardware repairs can be completed without wiping the hard drive. Dr IT Services states that files and settings are preserved during hardware fixes. Software faults, operating-system reinstalls, and storage failures may need a backup or recovery step first.

How do I choose a computer repair shop?

Choose a computer repair shop by checking the physical address, named repairer, published prices, warranty, review profile, and approval process. Dr IT Services lists its Harborne workshop, named founder, 90-day warranty, 350+ Google reviews, and quote-before-repair process.

Where can I get my computer repaired in Birmingham?

Computer repair in Birmingham is available at Dr IT Services, 415 Court Oak Road, Harborne, B32 2DX. Customers from Harborne, Edgbaston, Selly Oak, Birmingham City Centre, Moseley, Bournville, Bearwood, and the wider West Midlands drop devices at the workshop.

How much does computer screen repair cost?

Computer screen repair cost depends on device type and part. Dr IT Services lists laptop screen replacement at £80-£150+, MacBook screen replacement at £225-£725, and iMac screen replacement at £200-£600+.

How do you repair a computer virus?

Computer virus repair starts by identifying malware, adware, spyware, startup changes, browser hijacks, and damaged Windows settings. Dr IT Services lists virus, malware, adware, and spyware removal at £40-£100.

How does remote computer repair work?

Remote computer repair covers software faults that can be inspected without physical hardware access. Dr IT Services offers remote software support UK-wide, while hardware faults, failed drives, overheating, screens, hinges, ports, and board faults are handled through workshop drop-off.

Is data recovery possible after formatting?

Data recovery after formatting can be possible if new data has not overwritten the original files. Stop using the drive, do not install recovery tools onto it, and bring the device or storage media to Dr IT Services for diagnosis.

What is the data recovery process?

The data recovery process identifies the failed storage device, checks whether the fault is logical or physical, protects the source media, extracts recoverable files, and copies recovered data to another drive. Dr IT Services lists data recovery services from £60-£200+.

Can a computer monitor be repaired?

A computer monitor can sometimes be repaired, but Dr IT Services publishes repair prices for laptops, desktop PCs, all-in-one PCs, Macs, storage devices, and software faults. Call the Harborne workshop before bringing a standalone monitor so the fault can be screened first.

Ask Dr IT Services before you book

If your question is about a specific laptop, desktop PC, Mac, or drive, call the Harborne workshop before visiting. Vlad can tell you whether the device needs workshop diagnosis, remote software support, or a data recovery assessment.

Contact Dr IT Services

07405 149750