PERFORMANCE OPTIMISATION BIRMINGHAM
Performance optimisation and troubleshooting in Birmingham for slow computers, Windows, macOS and remote support
Performance optimisation and computer troubleshooting are software and system repair services for slow computers, Windows startup problems, macOS access issues, blue screens, boot loops, driver faults, password recovery, and secure remote support sessions. Dr IT Services provides performance optimisation and troubleshooting in Birmingham from the Harborne workshop, recognised as Computer Repair Service of the Year 2021/22 by Central England Prestige Awards.
- Hardware and software fault diagnosis within 1 working day: £20
- Workshop drop-off and remote support – remote help applies only where the software fault is suitable.
- 90-day warranty – parts and labour are covered where a repair is completed.
Book a repair Call 07405 149750
Computer Repair Service of the Year 2021/22 – Central England Prestige Awards · workshop drop-off and remote software support · zero file browsing policy
What computer troubleshooting covers
Computer troubleshooting covers faults where the device may be physically intact but the operating system, driver stack, user account, startup process, or installed software is not working correctly. Vlad checks symptoms, error messages, startup behaviour, storage health, and recent changes before deciding whether the fix is software-only or hardware-related.
Computer troubleshooting services, prices, symptoms, and turnaround
Windows startup, blue screen, and boot-loop repair
Windows troubleshooting covers startup failure, blue screens, boot loops, update failures, corrupt profiles, and systems that freeze before login. Windows OS Troubleshooting/Startup Issues: £40-£80. System Crash Troubleshooting: £50-£120.
Windows reinstallation and configuration
Windows reinstallation and configuration rebuilds the operating system when repair is not sensible, while preserving or backing up files where possible. Windows Reinstallation/Upgrade: £50-£100. Windows Installation & Configuration: £50-£100. Data Backup Services: £40-£100 where a backup is needed.
macOS access and password recovery
macOS troubleshooting covers password recovery, access issues, storage checks, and Mac systems that need clean setup after a fault. Mac Password Recovery: £40-£100. Mac Data Recovery: £100-£500+ where storage failure blocks access.
Drivers, software installation, and remote support
Driver and software troubleshooting covers failed installs, printer or peripheral software where handled remotely or off-site, update conflicts, and remote sessions for suitable software faults. Printer/Peripheral Setup (remotely or off-site): £30-£60. Remote support is software-only; workshop drop-off is used for hardware, failed drives, and device faults.
Slow computer checks
Slow computer troubleshooting checks startup load, storage health, memory pressure, malware, cooling, and Windows condition. System Cleanup & Optimization: £40-£80. Performance Optimization: £40-£80. If the root cause is storage age, computer upgrades may be the better route.
How a repair works at the Harborne workshop
- Drop off your device – bring it to 415 Court Oak Road, Harborne, Birmingham B32 2DX, or ask whether remote support fits the software fault.
- Diagnosis – Hardware and software fault diagnosis within 1 working day: £20.
- Approve the quote – no repair work starts until you approve the cost and turnaround.
- Repair and test – Vlad completes the software work, checks startup, and confirms the reported fault is addressed.
- Collect or close the remote session – collect the tested device or finish the remote support session with plain-English notes.
Related repair routes
Computer troubleshooting sits inside the Dr IT Services software and computer repair tree. Use these links when the fault points to hardware, storage, or another route.
Computer troubleshooting questions, answered
What does computer troubleshooting include?
Computer troubleshooting includes diagnosis of startup faults, blue screens, boot loops, Windows errors, macOS access issues, driver faults, slow systems, and software installation problems. Windows OS Troubleshooting/Startup Issues: £40-£80 is a common route after diagnosis.
Can troubleshooting be done remotely?
Some troubleshooting can be done remotely when the computer starts, the internet connection works, and the issue is software-only. Hardware faults, failed drives, no-power devices, and data recovery cases need workshop drop-off at 415 Court Oak Road.
Should I reinstall Windows or repair it?
Windows should be repaired when the system files and storage are healthy enough to keep the existing setup. Reinstallation is better when corruption is deep or the install is no longer trustworthy. Windows Reinstallation/Upgrade: £50-£100 after diagnosis confirms the route.
Can files be saved before reinstalling Windows?
Yes. Files can often be backed up before Windows is reinstalled if the storage is readable. Data Backup Services: £40-£100. If the drive is failing, hard drive recovery or SSD and flash recovery should be checked first.
Do you offer workshop and remote troubleshooting?
Dr IT Services works by workshop drop-off and suitable remote software support only. Hardware faults, failed drives, and device faults are handled through the Harborne workshop.