Dr IT Services is Birmingham’s most trusted independent computer repair centre, founded in 2000 by Vlad Tabaranu at 415 Court Oak Road, Harborne. For 25 years, Vlad has diagnosed and repaired Desktop PCs, Laptops, MacBooks, and hard drives for students, families, and small businesses across Birmingham and the West Midlands, recovering lost data and restoring technology with precision, honesty, and genuine care.
Every repair at Dr IT Services is handled by Vlad personally. He doesn’t outsource. He doesn’t send your machine to a call centre. He does it himself, at the Harborne workshop, from first diagnostic to final handover.
Who Founded Dr IT Services
Vlad Tabaranu founded Dr IT Services in April 2000, bringing a background in Medical Bioengineering to the workshop bench in Harborne, Birmingham. That technical foundation shapes how he approaches every fault: methodically, precisely, and without guesswork.
Over 25 years, Vlad has completed more than 10,000 repairs for Birmingham residents and businesses. He holds CompTIA A+, CompTIA Network+, Microsoft Certified Professional, and Apple Certified Support Professional credentials, and he performs every job to ISO 9001-certified standards. In 2010 he also founded Dr IT SEO Services, applying the same principles of clarity and craftsmanship to digital marketing for local Birmingham businesses.
“Technology should work for you, not against you. Every repair is about restoring people’s work, memories, and peace of mind – not just fixing machines.” Vlad Tabaranu, Founder
Find Vlad on LinkedIn or read the full About Vlad page.
Computer Repair Services at Dr IT Services
Dr IT Services provides four core repair disciplines from the Harborne workshop, each backed by manufacturer-approved components and verified certifications.
Desktop PC Repair is a specialist service covering motherboard faults, CPU failures, RAM errors, power supply failures, and disk corruption. Vlad uses POST diagnostics, thermal analysis, and bench testing to isolate faults on Dell, HP, Lenovo, Asus, and custom-built systems, with a 97% repair success rate.
Laptop Repair covers screen replacements, battery replacements, keyboard repairs, hinge adjustments, charging port faults, and liquid damage recovery across all major Windows laptop brands. Most screen and battery jobs are completed the same day.
Mac Repair is delivered by an independent Apple Certified Support Professional working on MacBook Air, MacBook Pro, iMac, and Mac Mini — including M1 and M2 Apple Silicon models. Dr IT Services repairs Macs with genuine Apple parts and Apple-approved diagnostic tools.
Data Recovery retrieves lost files from HDDs, SSDs, RAID arrays, NAS systems, USB drives, SD cards, tablets, and mobile phones using forensic-grade recovery tools. The service operates under GDPR-compliant chain-of-custody procedures, with NDA agreements available for business clients handling sensitive data.
Why Birmingham Customers Trust Dr IT Services
Dr IT Services has earned a 4.9-star rating from over 350 verified reviews across Google, Trustpilot, Yell, and ThreeBestRated. That reputation rests on five commitments Vlad makes to every customer.
One technician handles your device from start to finish. Vlad diagnoses your machine, performs the repair, and tests the result himself. No handoffs, no anonymous workshop staff, no outsourcing.
No Fix, No Fee. Dr IT Services charges nothing for unsuccessful repairs. If Vlad can’t resolve the fault, you pay nothing. A £20 diagnostic fee applies for advanced testing and is waived when you proceed with the repair.
Fixed-price quotes before work begins. Vlad presents a clear, written quote after diagnosis. You authorise every job in advance. No hidden charges, no invoice surprises.
Same-day turnaround on common repairs. Screen replacements, battery changes, keyboard repairs, and SSD upgrades are often completed within hours of drop-off at the Harborne workshop. Complex faults and full data recovery cases take 1 to 4 working days.
Data stays private. Dr IT Services holds full ICO registration and processes all personal data under GDPR. Vlad doesn’t access files unnecessarily. Business clients can request a non-disclosure agreement for sensitive recovery cases.
Dr IT Services Award Recognition
Dr IT Services has won the Central England Prestige Award for Computer Repair three times, placing it among the most decorated independent repair centres in the region.
- Computer Repair Service of the Year 2024/25 — Central England Prestige Awards
- Computer Repair Service of the Year 2021/22 — Central England Prestige Awards
- Best Independent Computer Repair Services Birmingham 2019 — Corporate LiveWire Prestige Awards
- Top 3 Best Rated Computer Repair in Birmingham 2025 — ThreeBestRated
- 300+ verified 5-star reviews across Google, Trustpilot, Yell, and ThreeBestRated
These awards reflect sustained performance across thousands of repairs, not a single high-profile job. Each Prestige Award involves independent vetting of customer satisfaction, technical standards, and business practices.
Professional Credentials and Certifications
Dr IT Services holds credentials across five certification bodies, covering PC repair, networking, Apple platforms, quality management, and data protection.
Technical certifications: CompTIA A+ (hardware diagnostics and repair), CompTIA Network+ (router configuration, WiFi, and connectivity), Microsoft Certified Professional (Windows repair, MS Office, enterprise software), Apple Certified Support Professional (Mac, MacBook, and iMac repair, including Apple Silicon).
Quality and compliance: ISO 9001-certified repair procedures, ICO registration for UK data protection compliance, DBS-checked technician for residential and business environments, and WEEE-compliant electronics recycling across all jobs.
Consumer trust memberships: Which? Trusted Trader (consumer-vetted), No Rogue Traders Here (verified listing), Greater Birmingham Chambers of Commerce, and British Computer Society professional membership.
Insurance: £1 million Public and Products Liability coverage through AXA UK, plus Professional Indemnity Insurance covering negligent service, data breaches, and confidentiality incidents.
Workshop Location, Hours, and Booking
Dr IT Services operates from 415 Court Oak Road, Harborne, Birmingham, B32 2DX. The workshop has free on-site parking. Most customers drop off their device and collect it the same day or within 48 hours.
Opening hours:
Tuesday to Friday: 08:00 to 20:00
Saturday: 10:00 to 17:00
Sunday and Monday: closed
Postal repair is available for customers outside Birmingham. Collect-and-return service covers Birmingham and the West Midlands by arrangement. Emergency repairs, including evening and weekend appointments, are available on request.
Payment methods accepted: Visa, Mastercard, Apple Pay, Google Pay, PayPal, bank transfer, online banking, and invoice for business clients.
Call 07405 149750, email [email protected], or send a message here to book a diagnostic appointment.
Service Areas: Birmingham and West Midlands
Dr IT Services repairs computers, laptops, Macs, and hard drives for customers across Birmingham and the surrounding West Midlands region. Customers from across the following areas regularly drop off at the Harborne workshop or request collection.
Birmingham neighbourhoods: Harborne, Edgbaston, Moseley, Kings Heath, Selly Oak, Selly Park, Bournville, Stirchley, Ladywood, Jewellery Quarter, Digbeth, Aston, Hockley, Handsworth, Perry Barr, Great Barr, Erdington, Hall Green, Yardley, Sheldon, Acocks Green, Northfield, Longbridge, Rubery, Bartley Green, Quinton, Kings Norton, Sutton Coldfield, and Birmingham City Centre.
West Midlands towns: Solihull, Shirley, Dudley, Halesowen, Stourbridge, Smethwick, Oldbury, West Bromwich, Tipton, Walsall, and Wolverhampton.
Not sure if Dr IT Services covers your area? Call 07405 149750.
Our Mission and Values
Dr IT Services exists to restore technology and peace of mind for Birmingham residents and businesses with honesty, skill, and care. Three values guide every job Vlad takes on.
Honesty first. lose Services presents a clear diagnosis and a fixed-price quote before touching a single component. If a repair isn’t cost-effective compared with a replacement, Vlad prefers to loses the sale rather than mislead a customer.
Education over upselling. After completing a repair, Vlad explains what caused the fault and how to prevent it from recurring. He’d rather teach you how to protect your technology than bring it back to the workshop unnecessarily.
Community commitment. Since 2000, Dr IT Services has repaired devices for Birmingham students facing coursework deadlines, local businesses facing server failures, and families trying to recover irreplaceable photographs. Birmingham is home. That shapes the work.