Professional Computer Repair in Birmingham

Computer Repair is the professional diagnostic and restoration service provided by Dr IT Services across Birmingham and the West Midlands. We fix slow systems, broken Laptops, faulty Desktops and damaged Macs quickly and affordably at our certified workshop facility. Our same-day diagnostics, transparent pricing and no fix, no fee guarantee make us the trusted choice for hundreds of local customers.

“Technology should make life easier – we’re here to make sure it does.”

About Dr IT Services

Dr IT Services is a Birmingham-based Computer Repair centre serving home users and businesses throughout the West Midlands since 2000. Our certified Technicians diagnose and repair Desktops, Laptops and Macs using manufacturer-approved components and industry-standard procedures.

Our engineers hold all major industry certifications including CompTIA A+, Microsoft Certified Professional and Apple Certified Mac Technician, ensuring every repair meets the highest standards of safety and compliance.

Our Computer Repair Services

We provide comprehensive solutions covering hardware and software issues for all major brands including Dell, HP, Lenovo, Acer, ASUS and Apple.

General Computer Repair

Our service diagnoses and fixes faults such as no-power issues, system crashes, Blue Screen errors and overheating. We replace Hard Drives, upgrade RAM or SSDs, and reinstall Windows or macOS when needed.

Laptop Repair

Laptop Repair includes Screen replacement, Keyboard and Battery repairs, Hinge adjustments and Cooling System maintenance for portable devices.

Mac Repair

Our Apple-certified technicians carry out Mac Repair on MacBook Pro, MacBook Air and iMac systems using genuine parts and Apple-approved diagnostic tools.

Desktop PC Repair

Desktop PC Repair covers tower systems with hardware failures, Power Supply issues, and Motherboard faults. We also offer custom builds and Gaming PC tuning.

Data Recovery

Data Recovery retrieves lost files from damaged Hard Drives and SSD devices. All services are GDPR-compliant to ensure your data remains private and secure.

Why Choose Dr IT Services

Local customers choose Dr IT Services for five key reasons that set us apart from other providers in Birmingham and the West Midlands.

  • Same-Day Diagnostics – Drop off your device and receive a full diagnostic report within hours, not days.
  • No Fix, No Fee Guarantee – You only pay when we successfully repair your system.
  • Transparent Pricing – All quotes provided upfront with no hidden charges or surprise fees.
  • 25 Years Experience – Established in 2000, we’ve repaired thousands of systems across Birmingham.
  • Certified Technicians – CompTIA A+, Microsoft and Apple certifications ensure professional standards.

Brands & Hardware We Service

Our certified technicians work with hardware from every major manufacturer, providing expert repairs for systems used across homes, creative studios and professional offices throughout Birmingham and the West Midlands.

Desktop PC Manufacturers

We repair and upgrade all major Desktop PC systems, including:

  • Global Brands: Dell, HP, Lenovo, Acer, Asus, Apple, Microsoft
  • Gaming & Performance Systems: Alienware, MSI, Corsair, NZXT, Origin PC, Maingear, CyberPowerPC, iBuyPower, Razer
  • Workstations: Boxx Technologies, Puget Systems, Velocity Micro, Titan Computers
  • European & UK Builders: Chillblast, Scan Computers, PC Specialist, Novatech, Viglen, Stone Group
  • Asian Manufacturers: Fujitsu, NEC, Toshiba, Huawei, Xiaomi, Haier, Hasee
  • Budget & Compact Systems: Zoostorm, Shuttle, Zotac, ASRock, Gigabyte

Laptop Manufacturers

Our technicians service, replace and upgrade Laptop systems from:

  • Major Brands: Dell, HP, Lenovo, Acer, Asus, Apple, Microsoft, Samsung
  • Gaming Models: Alienware, MSI, Razer, Gigabyte (Aorus), Eluktronics, Clevo, Schenker (XMG)
  • Asian Brands: Huawei, Xiaomi, Dynabook, Vaio, Fujitsu, Hasee, Tongfang, Mechrevo
  • European & UK Builders: Medion, PC Specialist, Chillblast, Novatech, AWD-IT, Wortmann AG (Terra)
  • Rugged & Specialised: Panasonic Toughbook, Dell Latitude Rugged, Getac, Durabook
  • Custom & Boutique: Falcon Northwest, AVADirect, Aftershock PC, Dream Machines, System76, Star Labs

Storage Device Manufacturers

We diagnose and recover data from every type of Storage Device, including:

  • Hard Drive Manufacturers: Seagate, Western Digital, Toshiba, Hitachi
  • Solid State Drives (SSD): Samsung, Crucial, Kingston, SanDisk, Intel, SK Hynix, Kioxia, Corsair, ADATA, Patriot
  • External Storage: WD My Passport, Seagate Backup Plus, LaCie, Buffalo, G-Drive
  • Memory & Flash Storage: SanDisk, Kingston, Lexar, Transcend, PNY, Verbatim
  • Network Storage (NAS): Synology, QNAP, Asustor, TerraMaster, Netgear
  • Enterprise Storage Systems: Dell EMC, HPE, NetApp, IBM Storage, Pure Storage, Hitachi Vantara, Huawei
  • Cloud Providers: AWS, Microsoft Azure, Google Cloud, Backblaze, Wasabi

Whether you need a Custom Gaming PC, a MacBook repair or RAID Data Recovery, Dr IT Services delivers manufacturer-level expertise with local accountability.

How Our Service Works

We offer flexible drop-off options designed to fit your schedule and minimise disruption to your day.

Workshop Drop-Off Service

Bring your device to our Birmingham workshop for immediate assessment. We provide same-day diagnostics during business hours and call you with a transparent quote before starting any work. Most repairs complete within 1-3 working days.

Postal Repair Service

Can’t visit our workshop? Send your device via secure courier. We’ll diagnose, repair and return it using tracked, insured shipping. This option works perfectly for customers across the West Midlands and throughout the UK.

Business Drop-Off Service

Birmingham businesses can drop off multiple systems for batch processing, priority diagnostics and scheduled collection. We offer flexible payment terms and dedicated account management for regular commercial clients.

Emergency Same-Day Service

Need urgent help? Drop off your device before 10am and we’ll prioritise your repair for same-day completion where parts are available. This service suits time-critical business systems and urgent personal needs.

Customer Testimonials

“Fast, friendly and affordable – my system was fixed the same day! I dropped it off in the morning and picked it up that afternoon.” – Amira P., Birmingham

“Excellent service and great communication. They repaired my Laptop and recovered all my files. The transparent pricing was refreshing.” – Tom L., Solihull

Geographic Coverage Area

Dr IT Services operates from our Birmingham workshop and serves customers throughout the West Midlands region.

Primary Service Areas: Birmingham, Solihull, Wolverhampton, Dudley, Walsall, West Bromwich, Sutton Coldfield, Erdington, Harborne, Edgbaston, Selly Oak, Moseley, Kings Heath and surrounding areas.

Postal Service Available: We accept devices via courier from anywhere in the UK with fully insured, tracked shipping both ways.

Contact Dr IT Services

Book Your Computer Repair

Contact our qualified Technicians for a free initial diagnostic or to discuss your requirements.

Workshop Address: 415 Court Oak Road, Harborne, Birmingham, B32 2DX

Phone: 07405 149 750

Email: contact@dr-it.co.uk

Opening Hours: Monday-Friday 9am-6pm, Saturday 10am-4pm

Call Now for Same-Day Diagnostics

Compliance and Safety Standards

Dr IT Services operates as a certified facility in full compliance with ISO and GDPR standards. We follow ESD-safe workshop practices and dispose of data securely to protect client confidentiality.

Professional Standards, Compliance and Safety Certifications

Industry Credentials & Professional Standards

Dr IT Services demonstrates certified expertise through CompTIA A+ credentials and adherence to UK industry benchmarks.

  • CompTIA A+ certification verifying professional competence in diagnostics and repair.
  • Certification aligns with the UK’s £2.5 billion sector.
  • Technical standards ensure consistent service quality across Birmingham and the West Midlands.

Regulatory Compliance & Data Protection

Dr IT Services upholds strict data protection and regulatory compliance throughout every stage of service.

  • Information Commissioner’s Office (ICO) for UK data protection compliance.
  • Data handling processes follow UK GDPR principles.
  • Customer information is protected during all repairs.

Environmental Responsibility

Dr IT Services operates with full environmental accountability through WEEE-compliant disposal and carbon-reduction practices.

Established Market Experience

With 25 years of continuous service, Dr IT Services brings depth and reliability to Birmingham’s competitive market.

Memberships & Accreditation

Dr IT Services maintains professional affiliations that verify ethical practice and adherence to national safety standards.

Insurance & Liability Coverage

Comprehensive insurance coverage through AXA safeguards every client and device during the process.

  • Dr IT Services maintains Professional Indemnity Insurance for client protection.
  • Policy coverage includes £1 million Public and Products Liability.
  • The insurance provider is AXA UK.
  • Liability terms cover negligent service, data breaches and confidentiality incidents.

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