Call 07405 149750
Same-day repair available across Birmingham. Diagnostic: £20 – waived when you proceed with a repair. Call 07405 149750.
Birmingham’s top-rated repair centre since 2000
Computer Repair
& Data Recovery
in Birmingham
Dr IT Services repairs Desktop PCs for homes and businesses across Birmingham and the West Midlands. Vlad Tabaranu holds CompTIA A+, Microsoft Certified Professional, and Apple Certified Support Professional credentials and performs every repair personally.
What needs repairing?
Desktop PC
Laptop
Apple Mac
Hard Drive / Data
4.9 Stars
384 verified reviews
384 verified reviews
GDPR Compliant
ICO data protection process
ICO data protection process
No Fix, No Fee
£20 diag / free with repair
£20 diag / free with repair
Desktop PC Repair
Laptop Repair
Mac Repair
Data Recovery
10K+
Repairs completed
25yr
In business since 2000
4.9★
Average review rating
£20
Diag. fee (free with repair)
Prestige Award Winner
2019 – 2021/22 – 2024/25 – 2025/26 Central England
What we repair
Our Computer Repair & IT Services
Dr IT Services provides comprehensive Computer Repair solutions across Birmingham and the West Midlands. Our certified technicians use genuine parts, manufacturer-approved components, and industry-standard procedures on every job.
Desktop PC Repair
Desktop PC Repair is the diagnosis and resolution of hardware and software faults on any branded or custom-built Windows system, covering motherboard failures, CPU problems, RAM errors, Disk failures, and Power Supply faults using POST diagnostics and thermal analysis.
Repair success rate97%
Read more about Desktop PC Repair
Laptop Repair
Laptop Repair is a hands-on service covering Screen Replacements, Battery Replacements, Keyboard repairs, hinge adjustments, charging port fixes, and liquid damage recovery for HP, Dell, Lenovo, Asus, and Acer laptops.
Repair success rate96%
Read more about Laptop Repair
Mac Repair
Mac Repair is a certified service covering MacBook Air, MacBook Pro M1 and M2, iMac, and Mac Mini. Vlad uses genuine Apple parts and Apple-approved diagnostic tools on every repair.
Repair success rate95%
Read more about Mac Repair
Data Recovery
Data Recovery is the retrieval of lost, deleted, or corrupted files from failed hard drives, SSDs, RAID arrays, USB drives, and mobile phones using forensic-grade tools. Vlad handles every case in-house with full GDPR compliance.
Recovery success rate94%
Read more about Data Recovery
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Repairs completed in Birmingham
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Average rating across platforms
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Serving Birmingham since 2000
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Google reviews at 4.9 stars
About us
About Dr IT Services
Dr IT Services is Birmingham’s certified Computer Repair centre, founded by Vlad Tabaranu in 2000 at 415 Court Oak Road, Harborne. Vlad holds CompTIA A+, CompTIA Network+, Microsoft Certified Professional, and Apple Certified Support Professional credentials, and he performs every repair personally – no outsourcing, no call centres.
Dr IT Services operates from our Birmingham workshop at 415 Court Oak Road, Harborne, serving homes and businesses across Birmingham, Solihull, Sutton Coldfield, Dudley, Smethwick, and West Bromwich since 2000. Our certified technicians diagnose and repair Desktop Computers, Laptops, MacBooks, tablets, and provide professional Data Recovery using manufacturer-approved components, ISO 9001-certified processes, and industry-standard procedures.
We’ve completed over 10,000 Computer Repair services for Birmingham residents and businesses, earning 4.9 stars from 384 verified reviews across Google, Trustpilot, Facebook, and Yell. Dr IT Services has earned Prestige Awards in 2019, 2021-2022, and 2024-2025 and 2025-2026 for excellence in Computer Repair, Laptop Repair, Mac Repair, and Data Recovery across Birmingham and the West Midlands.
Our engineers hold CompTIA A+, CompTIA Network+, Microsoft Certified Professional, and Apple Certified Support Professional certifications, ensuring every repair meets the highest standards of safety, GDPR compliance, and professional quality throughout Birmingham.
10,000+
Computer Repairs for Birmingham customers
4.9 / 5
Stars from 384 verified reviews
25 Years
Serving Birmingham and the West Midlands since 2000
6 Awards
Prestige Award wins 2019, 2021-22, and 2024-25
Recognition
Dr IT Services Award Recognition
Dr IT Services has earned recognition for Computer Repair excellence across Birmingham through Prestige Awards, customer satisfaction ratings, and industry accreditation.
Verified expertise
Dr IT Services Professional Credentials
Dr IT Services demonstrates certified expertise through professional certifications, regulatory compliance, and established market experience serving Birmingham and the West Midlands.
Industry Certifications & Professional Standards
CompTIA A+ certification verifying professional competence in Computer Repair diagnostics
CompTIA Network+ certification demonstrating advanced networking knowledge for Router configuration, WiFi setup, and Internet connectivity
Microsoft Certified Professional credentials for Windows Computer Repair, MS Office setup, and enterprise software expertise
Apple Certified Support Professional certification for Mac Repair and MacBook services
ISO 9001-certified processes ensure consistent service quality across Birmingham
Technical standards align with the UK’s £2.5 billion Computer Repair sector
IT Infrastructure specialists improving system performance and network reliability
Regulatory Compliance & Data Protection
Dr IT Services follows the Information Commissioner’s Office (ICO) data protection process for UK compliance
GDPR-compliant data handling processes throughout Computer Repair, Laptop Repair, and Data Recovery
DBS-checked technicians for trusted and secure services in residential and business environments
Customer personal data is protected during all Desktop PC Repair, Laptop Repair, and Mac Repair
Secure handling of sensitive information throughout all Birmingham services
Environmental Responsibility
WEEE-compliant electronics recycling prevents harmful e-waste from entering landfills
UK WEEE Regulations compliance addresses the UK’s 1.65 million-tonne annual e-waste challenge
Repairing a single device saves approximately 300 kg CO2 compared with new manufacturing
ESD-safe workshop practices protect components during Computer Repair services
Energy-efficient repair practices and optimised hardware configurations reduce electronics power consumption
Established Market Experience
Dr IT Services has operated since 2000, serving Birmingham’s technology needs for 25+ years
Company expertise positions us among 4,593 UK Computer Repair businesses
Market presence contributes to the £2.5 billion UK Computer Repair industry
Over 10,000 repairs completed for Birmingham and West Midlands customers
Memberships & Accreditation
British Computer Society – professional IT chartership
Which? Trusted Trader vetting – consumer-verified service integrity
Health & Safety Executive guidelines – operational compliance
Greater Birmingham Chambers of Commerce
No Rogue Traders Here – proud member verification
HSE Health & Safety Law poster displayed in workshop premises
Insurance & Liability Coverage
Professional Indemnity Insurance for client protection during Computer Repairs
£1 million Public and Products Liability coverage through AXA UK
Insurance provider: AXA UK
Liability terms cover negligent service, data breaches, and confidentiality incidents
Why choose us
Why Birmingham Customers Choose Dr IT Services
Dr IT Services combines technical expertise, transparent pricing, rapid response times, and certified facilities serving Birmingham customers since 2000.
Same-Day Diagnostics ⌄
Drop off your Desktop PC, Laptop, tablet, or MacBook at our Birmingham workshop and receive full diagnostic reports within hours, not days.
A few hours can make a great difference to your business operations. We prioritise same-day turnaround on common faults including screen replacements, battery changes, and keyboard repairs. £20 diagnostic fee – waived when you proceed with a repair.
No Fix, No Fee Guarantee ⌄
You won’t pay a penny if we can’t solve your Computer Repair problem. Pay only when we successfully repair your Desktop PC, Laptop, MacBook, or recover your data.
We present a clear, fixed-price quote before any work begins. You decide before we touch a single component. No hidden charges, no rip-off fees – transparent pricing from start to finish.
ISO & GDPR Compliance ⌄
Our Birmingham workshop operates ISO 9001 certified facilities, maintains GDPR-compliant data handling for personal data protection, and follows ESD-safe repair protocols.
Dr IT Services follows ICO data protection guidelines. Every data recovery job follows a documented chain of custody. Your files never leave our Harborne workshop without your authorisation.
Certified Technicians ⌄
CompTIA A+, CompTIA Network+, Microsoft Certified Professional, and Apple Certified Support Professional credentials ensure professional standards throughout every Birmingham repair.
Our engineers bring professional attention to detail to every job – from a simple printer setup to a complex motherboard replacement. We treat your technology with respect and care.
First-Class Communication ⌄
We explain technical issues in plain English, provide regular updates throughout repairs, and maintain open communication via phone, email, and in-person consultations.
You’ll never feel left in the dark. Established in 2000, Dr IT Services has repaired thousands of devices for Birmingham residents. Our 346 Google reviews at 4.9 stars demonstrate consistent quality.
Prestige Award Recognition
2019Best Independent Computer Repair Services, Birmingham
2021-22Computer Repair Service of the Year, Central England
2024-25Computer Repair Service of the Year, Central England
2025-26Computer Repair Service of the Year, Central England
Professional Certifications
CompTIA A+CompTIA Network+Microsoft MCP
Apple ACSPISO 9001ICO Data Protection
DBS CheckedWhich? Trusted
Apple ACSPISO 9001ICO Data Protection
DBS CheckedWhich? Trusted
415 Court Oak Road, Harborne
Birmingham, B32 2DX – free on-site parking. Drop-off, postal repair, and collect-and-return available.
Open Tue-Fri 8am-8pm, Sat 10am-5pm. Call ahead during bank holidays.
Find us
Our Birmingham Location
Dr IT Services operates our certified Computer Repair workshop at 415 Court Oak Road, Harborne, Birmingham, B32 2DX with ESD-safe repair environments, GDPR-compliant data handling, and secure storage for customer devices.
Opening Hours
MondayClosed
Tuesday8am – 8pm
Wednesday8am – 8pm
Thursday8am – 8pm
Friday8am – 8pm
Saturday10am – 5pm
SundayClosed
Please call ahead during bank holidays.
Service Delivery Options
Flexible options designed to fit your schedule and minimise disruption.
Payment:
Visa • Mastercard • Apple Pay • Google Pay • PayPal • Bank Transfer
Visa • Mastercard • Apple Pay • Google Pay • PayPal • Bank Transfer
Workshop Drop-Off
Bring your device to 415 Court Oak Road, Harborne. Same-day diagnostics, transparent quotes before we start.
Postal Repair Service
Send your device via secure courier from anywhere in the UK. We diagnose, repair, and return via tracked insured shipping.
Business Support
Priority diagnostics, scheduled collections, flexible payment terms, and monthly support packages for Birmingham businesses.
Emergency Same-Day
Drop off before 10am and we’ll prioritise your repair for same-day completion where parts are available.
Remote Support
Software troubleshooting, virus removal, Router configuration, WiFi setup, and printer installation available remotely across the UK.
Where we work
Service Areas Across Birmingham & West Midlands
Dr IT Services provides Computer Repair, Laptop Repair, Mac Repair, and Data Recovery throughout Birmingham and the West Midlands from our Harborne workshop.
Birmingham City CentreHarborneEdgbaston
MoseleyKings HeathSelly Oak
BournvilleNorthfieldSutton Coldfield
ErdingtonAstonHandsworth
Perry BarrSmall HeathHall Green
Bordesley GreenHodge HillShard End
Tile CrossSaltleyKingstanding
Castle BromwichStechfordSolihull
West BromwichDudleyWolverhamptonWalsall
MoseleyKings HeathSelly Oak
BournvilleNorthfieldSutton Coldfield
ErdingtonAstonHandsworth
Perry BarrSmall HeathHall Green
Bordesley GreenHodge HillShard End
Tile CrossSaltleyKingstanding
Castle BromwichStechfordSolihull
West BromwichDudleyWolverhamptonWalsall
Remote IT Support and Consultations available via secure internet connection across England, Scotland, Wales, and the United Kingdom.
Brands we repair
Brands & Hardware We Service
Dr IT Services technicians work with hardware from every major manufacturer across Birmingham homes and businesses. Whether you need Desktop PC Repair, Laptop Repair, Mac Repair, or Data Recovery – we handle it.
How it works
How Dr IT Services Works
Dr IT Services offers flexible service options designed to fit your schedule and minimise disruption across Birmingham and the West Midlands.
1
Call or Book Online
Call 07405 149750 or submit an online enquiry. We’ll confirm a convenient appointment at our Harborne workshop.
2
£20 Diagnostic
Our certified technician diagnoses your device and presents a fixed-price quote. The £20 fee is waived when you proceed with a repair.
3
Expert Repair
We repair your device using manufacturer-approved parts and ISO 9001-certified procedures. Same-day turnaround on most faults.
4
Collect & Test
We test your device thoroughly before handover. No fix means no charge. Collect-and-return across the West Midlands is available.
Customer Reviews
Customer Reviews & Testimonials
Dr IT Services is rated 4.9 out of 5 stars from 384 verified reviews for fast, honest, effective Computer Repair, Laptop Repair, Mac Repair, Data Recovery, and IT support services across Birmingham.
“My Laptop wouldn’t turn on and I had an urgent presentation. Dr IT Services diagnosed a failed hard drive, recovered all my files, and installed a new SSD the same day. Saved my business deal. First-class service.”
S
Sarah M.
Google Review, Edgbaston
“Transparent pricing, no hidden fees, and my Desktop Computer actually works faster than before. They explained everything in plain English and finished the Computer Repair in two hours. Professional service from start to finish.”
J
James T.
Google Review, Harborne
“I spilled water on my MacBook Pro and thought everything was lost. Dr IT Services recovered all my data and repaired the logic board. Professional Mac Repair service – I thought I’d need a new laptop but they saved it.”
D
David K.
Trustpilot Review, Moseley
“Fast Laptop Screen Replacement completed same-day. No rip-off pricing, just honest service and quality parts with warranty. They fixed my broken hinge at the same time. Highly recommend.”
L
Lisa R.
Google Review, Kings Heath
“Our office network went down on a Monday morning. Dr IT Services had an engineer on-site within 90 minutes and we were back online before lunch. Excellent service and great communication throughout.”
R
Rachel P.
Google Review, Birmingham City Centre
“Motherboard replacement on my Desktop PC completed within a few days. They also upgraded my RAM and CPU whilst they had it open. Running better than ever. Great job and great value.”
T
Thomas K.
Yell Review, Harborne
“I needed Data Transfer from my old laptop to a new one. Dr IT Services handled everything including emails, documents, and photos. The whole process took just a few days and was completely hassle-free.”
R
Robert G.
Google Review, Erdington
“Great local business providing first-class Computer Repair and IT support. I’ve used them multiple times over the past year and they’ve never let me down. Professional service, fair pricing, confidence in their work.”
A
Amanda L.
Google Review, Kings Heath
“Router setup and WiFi configuration for our home office completed professionally. They also configured our printer and helped with MS Office installation. Very quick service and very professional approach.”
J
Jennifer W.
Google Review, Moseley
Dr IT Services - Computer Repair, Laptop Repair & Data Recovery
415 Court Oak Rd, Harborne, Birmingham
-
5 stars for vlad!! He upgraded my ROG ally X gaming handheld installing a 4TB ssd drive in there while also cloning the previous drive so all my data … More was on the new ssd drive without having to re download anything. I would highly recommend his service to others - Fantastic experience!I brought my dead HP laptop for diagnostic and was advised that motherboard need to be replaced. Not only he did super quick same … More day diagnostic, as I needed the laptop for work ASAP, he broke down all costs I would face and, also, checked that I still had an extended warranty on my laptop, which I didn't even know about. I was advised to contact HP and try to get it sorted. Just received my laptop form the warranty refurb, it was motherboard indeed. So, thank you, Vlad, very much for saving me quite a bit of money with your prompt work and advise. Especially appreciate it as nowadays business of any scale prefers to make money on customers rather than finding the most beneficial solution for the client. Highly recommend Dr IT Services and this will be my fist stop for any IT issues in the future. Thank you very much and best luck!
4.9
Average across 384 verified reviews (Google, Trustpilot, Facebook, Yell)
Google
4.9
Trustpilot
5.0*
Facebook
4.9
Yell
4.8
Common questions
Frequently Asked Questions
Can I get a free quote for Computer Repair?
Yes, we provide upfront quotes for all Computer Repair, Laptop Repair, Mac Repair, and Data Recovery services. The diagnostic costs £20 – this fee is waived when you proceed with a repair. You’ll know the exact cost before we start work. Call 07405 149750 or visit our Birmingham workshop.
How long will my repair take?
Most Computer Repair and Laptop Repair services complete within 1-3 working days. Simple repairs often finish the same day. Complex jobs like motherboard replacement or Data Recovery may take longer. We’ll provide estimated timescales when you get a quote.
Do you offer monthly support packages?
Yes, Dr IT Services provides monthly support packages for Birmingham businesses including ongoing IT support, remote assistance, priority service, and regular maintenance. Contact us to discuss your monthly support requirements.
Can you transfer my data to a new laptop?
Yes, we provide Data Transfer services moving files, emails, photos, documents, and settings from your old laptop, Desktop PC, or tablet to your new device. We ensure nothing gets lost in the transfer.
Do you repair tablets as well as laptops?
Yes, Dr IT Services repairs tablets including Microsoft Surface, Samsung, and other brands. We handle screen replacements, battery issues, charging problems, and software troubleshooting for tablets.
Can you set up my printer and Router?
Yes, we provide printer installation, Router setup, WiFi configuration, and Internet connectivity services for Birmingham homes and businesses. We’ll ensure your devices connect properly and work reliably.
Is my personal data safe with you?
Absolutely. Dr IT Services maintains strict GDPR compliance, secure data handling, encrypted storage, and confidentiality agreements protecting your personal data throughout Computer Repair and Data Recovery. Dr IT Services follows the ICO data protection process.
Do you work with business customers?
Yes, we provide comprehensive IT support for Birmingham businesses including Computer Repair, network management, Router and WiFi setup, and ongoing monthly support contracts. Priority diagnostics and scheduled collections are available for business customers.
Can you help with home services?
Yes, we provide comprehensive home services including Computer Repair, Laptop Repair, Router setup, WiFi configuration, printer installation, tablet setup, and Internet connectivity troubleshooting across Birmingham homes.
Do you offer any special offers or promotions?
We occasionally offer promotions and special pricing. Find out more by checking our website, following our social media, or calling our Birmingham workshop. We always provide competitive pricing without compromising quality.
Get Expert Computer Repair
in Birmingham Today
Dr IT Services is ready to solve your Desktop PC, Laptop, MacBook, tablet, Data Recovery, or IT support problem today with same-day Computer Repair services available across Birmingham.
415 Court Oak Road, Harborne, Birmingham, B32 2DX. Open Tue-Fri 8am-8pm, Sat 10am-5pm. £20 diagnostic fee – waived with repair. No fix, no fee guarantee.