Data Recovery by Dr IT Services

Data Recovery specialists at Dr IT Services retrieve lost files, recover deleted data, and restore corrupted information from hard drives, SSDs, RAID arrays, mobile phones, and storage devices across Birmingham and the UK with no-data, no-fee guarantee.

Why Choose Our Data Recovery

Data Recovery requires specialist knowledge, purpose-built equipment, cleanroom facilities, and forensic-grade tools you won’t find at standard repair shops. Our engineers work in ISO-certified cleanrooms preventing contamination when opening hard drives, performing component-level repairs, and conducting non-destructive evaluation of damaged storage devices.

We’ve recovered data for thousands of individuals, businesses, healthcare providers, law enforcement, government agencies, and finance companies since 2002, building expertise across every storage type, failure scenario, and device model. Data Recovery success rates exceed industry averages because we don’t give up easily on challenging cases.

• Multiple recovery methods include forensic imaging, firmware reprogramming, sector-level cloning, RAID parity reconstruction, chip-off recovery, component-level soldering, and proprietary recovery tools retrieving information from devices other companies can’t handle. We’ll consult our global research and development (R&D) team when faced with complex situations.
• Data Recovery provides transparent pricing, fixed costs, and detailed quotes before we start work. Standard recovery takes 3-5 working days, priority service delivers results within 24-48 hours, and emergency response can retrieve your data within hours with 24×7 support. Our no-data, no-fee policy protects you if Data Recovery isn’t possible.
• Secure handling throughout maintains chain-of-custody documentation, operates under strict confidentiality agreements, provides court-ready reports for legal cases, and returns recovered files on encrypted drives. We’ll securely erase all traces from our systems once you’ve verified the data.

Our Birmingham workshop at 415 Court Oak Road, Harborne operates secure Data Recovery facilities with controlled access, ESD-protected workstations, and GDPR-compliant data handling. Data Recovery services extend across Birmingham including Small Heath, Hall Green, King’s Heath, Moseley, Tile Cross, and nationwide collection throughout the United Kingdom.

We’ve earned Prestige Awards in 2019, 2021-2022, and 2024-2025 for Computer Repair, Laptop Repair, Mac Repair, and Data Recovery excellence serving Birmingham customers since 2000 with 4.9 stars from 300+ Google reviews.

Signs You Need Data Recovery

• Clicking or grinding noises from your hard drive indicate mechanical failure inside the sealed unit requiring immediate Data Recovery attention. The read/write heads may have crashed onto the platters, the motor spindle could be seizing, or the actuator arm has failed. Don’t power the device on repeatedly as each attempt causes further damage to magnetic surfaces where your files are stored.
• Device not recognised by your Desktop PC, Laptop, or Mac suggests controller board failure, corrupted firmware, damaged connectors, or power supply problems requiring Data Recovery diagnostics. External hard drives, USB flash drives, and external storage that worked yesterday but won’t mount today often have repairable faults. SSDs can fail suddenly without warning due to NAND chip degradation, power surges corrupting mapping tables, or firmware failures.
• Accidental deletion or formatting doesn’t immediately erase your files, photos, documents, or emails. Data Recovery marks storage space as available for reuse. Quick action improves recovery chances significantly. Stop using the device straight away as new data will overwrite sectors containing deleted information, corrupted files, and lost data.
• Water damage or physical damage from drops, spills, seawater exposure, saltwater contact, or environmental damage can destroy electronic components whilst leaving data intact on storage media. Mobile phones dropped in water, Laptops with liquid damage, hard drives from fire or flood scenarios, and water-damaged devices often yield successful Data Recovery when handled by specialists with cleanroom equipment and ultrasonic cleaning tools.
• Ransomware encryption locks your files behind unbreakable algorithms requiring immediate Data Recovery response. We can often retrieve previous versions from shadow copies, restore data from partially encrypted drives, or recover files from backup systems. Businesses hit by crypto attacks, ransomware, malware, viruses, spyware, or Phishing attacks need rapid Data Recovery to minimise downtime and assess what information remains accessible through forensic analysis.
• File corruption and blue screen errors indicate logical damage, corrupted file systems, bad sectors, or operating system failures requiring Data Recovery. Your Desktop PC, Laptop, or Mac displays blue screen errors, crashes frequently, or shows corrupted files that won’t open properly.
• RAID failure or missing disks happen when RAID arrays lose parity, multiple drives fail simultaneously, RAID controllers malfunction, or server storage becomes inaccessible. Data Recovery rebuilds degraded RAID 0, RAID 1, RAID 5, RAID 6, RAID 10 arrays, NAS devices from Synology, QNAP, NetApp, and SAN systems requiring expert parity reconstruction.
• Database corruption affects SQL databases, SQL Server installations, and enterprise storage requiring specialist Data Recovery for business-critical information, customer records, and financial data.
• Human error, natural disasters, and cyberattacks cause data loss through accidental deletion, formatting mistakes, power surges, fire damage, flood damage, or malicious attacks requiring comprehensive Data Recovery services.
• Mobile phone and tablet failures include broken iPhones, damaged Android phones, corrupted iOS devices, smashed smartphones, and tablets stuck in boot loops requiring specialist chip-off recovery, NAND extraction, and mobile data restoration.
• Cryptocurrency wallet recovery retrieves lost Bitcoin, crypto wallets, hardware wallets, seed phrases, private keys, and cryptocurrency passphrases from damaged devices, corrupted storage, or inaccessible wallets.
• CCTV and DVR recovery restores footage from damaged security cameras, failed DVR systems, corrupted video files, and surveillance equipment requiring forensic Data Recovery.

Our Data Recovery Process

• Initial assessment begins when you contact Dr IT Services by phone at our freephone number or complete our online contact form. We’ll discuss your data loss situation, identify device type (hard drive, SSD, RAID array, mobile phone, tablet, server, or external storage), and recommend the appropriate service level. Free collection arranges pickup from your Birmingham location, home, office, or anywhere in the United Kingdom. You can drop off at our Birmingham workshop at 415 Court Oak Road, Harborne.
• Diagnostic evaluation takes place in our secure ISO-certified facility where Data Recovery engineers examine the device, identify failure causes, and test for logical errors, physical damage, mechanical failures, firmware corruption, and electronic faults using specialised diagnostic equipment, forensic tools, and cleanroom assessment. You’ll receive a detailed written report outlining what happened, which files we can recover, recovery success rates, and the fixed price for proceeding with Data Recovery.
• Recovery work execution starts once you approve the quote. Data Recovery specialists use advanced hardware tools, forensic software, proprietary recovery systems, and cleanroom facilities to extract data from damaged drives, rebuild RAID arrays, repair corrupted file systems, retrieve information from malfunctioning devices, perform chip-off recovery, execute component-level soldering, and restore files from encrypted storage. We work in ISO-certified cleanrooms when opening hard drives preventing dust contamination.
• Quality verification and file integrity testing ensures you receive complete, usable files, photos, documents, emails, databases, and recovered data. Each recovered file undergoes checksum analysis, format verification, and integrity validation confirming usability and consistency.
• Secure file delivery provides recovered data on encrypted USB drives, external hard drives, new storage devices, or secure download portals maintaining GDPR compliance and confidentiality throughout. Data Recovery completes with emergency services working around the clock (24×7), priority recovery finishing within 1-2 days, and standard service completing within 3-5 working days from diagnosis approval.
• Data erasure securely removes all traces of your files, documents, emails, and personal information from our systems once you’ve verified successful Data Recovery, maintaining privacy and preventing data leaks.

Brands We Recover

Data Recovery services successfully retrieve lost data from Western Digital hard drives, Seagate drives, Toshiba storage, Samsung SSDs, SanDisk flash drives, Kingston memory, Crucial SSDs, Intel storage, Dell servers, HP systems, Sony devices, Buffalo NAS units, LaCie external drives, Corsair storage, ADATA devices, and Lexar memory cards.

• Apple device recovery receives specialist Data Recovery attention for MacBook drives, iMac storage, Mac Mini systems, iPhone storage, iPad memory chips, Apple Watch data, and AirPods using Apple-certified procedures, proprietary tools, and Mac-specific recovery techniques.
• RAID system recovery handles Synology NAS, QNAP storage, NetApp servers, Dell EMC arrays, IBM systems, and enterprise storage requiring expert parity reconstruction, RAID array rebuilding, and multi-disk recovery techniques our Data Recovery team has refined over two decades.
• Mobile phone recovery covers iPhone data restoration, Android phone recovery, Samsung smartphones, Google Pixel devices, and tablets requiring chip-off techniques, NAND extraction, and mobile-specific Data Recovery procedures.
• Enterprise storage recovery includes VMware virtualised environments, Hyper-V systems, Microsoft Windows servers, Linux storage, SAS drives, SATA devices, SCSI arrays, and tape storage requiring forensic-grade Data Recovery tools.
• Database recovery restores SQL databases, SQL Server installations, Microsoft Sharepoint data, and enterprise database systems affected by corruption, deletion, or logical failures.

Don’t attempt DIY recovery, use free software on physically damaged devices, or open hard drives outside cleanrooms. Opening a hard drive introduces dust particles destroying data permanently. Repeated recovery attempts with consumer software overwrite recoverable files. Contact our Data Recovery team for professional assessment before taking action reducing your chances of successful recovery.

Each device is handled in an ESD-protected environment, ensuring electrostatic safety throughout all physical interventions.

Data Recovery Services and Solutions

FAQs About Data Recovery

What types of devices can you recover data from?
Data Recovery handles hard drives, HDDs, SSDs, solid state drives, RAID arrays, NAS devices, SAN systems, servers, Desktop PCs, Laptops, MacBooks, iMacs, external drives, external hard drives, USB flash drives, memory sticks, SD cards, memory cards, mobile phones, iPhones, Android phones, tablets, iPads, tape storage, CCTV systems, DVR units, cryptocurrency wallets, hardware wallets, and virtualised environments like VMware and Hyper-V. Our team works with all major operating systems including Microsoft Windows, macOS, Linux, iOS, and Android.

How long does Data Recovery take?
Standard Data Recovery completes within 3-5 working days from diagnosis approval. Priority recovery delivers results in 24-48 hours. Emergency response for business-critical situations retrieves your data within hours, working 24×7 around the clock until completion. Timeline depends on damage severity, data volume, recovery complexity, and service level. We’ll get back to you with progress updates throughout the Data Recovery process.

Can you recover data if other companies failed?
Data Recovery specialists have successfully recovered data from devices other companies, repair shops, and data recovery services couldn’t handle. Our advanced forensic tools, cleanroom facilities, proprietary recovery systems, component-level soldering capabilities, and experienced engineers tackle challenging cases including multiple drive failures, severe physical damage, complex RAID configurations, encrypted storage, and firmware corruption. We’ll provide honest assessment during diagnosis.

How much does Data Recovery cost?
Data Recovery pricing depends on device type, failure cause, data volume, recovery complexity, and service level required. We offer fixed-fee quotes, transparent pricing, and detailed cost breakdowns after diagnosis so you’ll know the exact cost before we start Data Recovery work. Our no-data, no-fee guarantee means you won’t pay if we can’t retrieve your files. Contact us for free consultation, free quote, and honest pricing.

Is my data secure during Data Recovery?
Data Recovery maintains strict confidentiality, secure handling, GDPR compliance, and chain-of-custody documentation throughout the process. Our Birmingham facilities operate under ISO certification with controlled access, encrypted storage, ESD-protected environments, and secure data erasure protocols. We can sign NDAs for sensitive business data, provide court-ready reports for legal cases, and maintain audit trails. All data is securely erased from our systems after you’ve verified successful Data Recovery.

Do you offer a guarantee?
Our no-data, no-fee policy protects you during Data Recovery. If we can’t recover your files, photos, documents, emails, or databases, you won’t be charged for the recovery attempt, diagnostic work, or assessment. We provide file lists before final payment so you can verify we’ve retrieved the information you need. Data Recovery success rates vary by damage type, but our experience, cleanroom equipment, and forensic tools deliver results in the vast majority of cases.

Can you recover data from water-damaged devices?
Data Recovery specialises in water damage restoration, liquid damage recovery, saltwater exposure, and seawater-damaged devices using ultrasonic cleaning equipment, cleanroom facilities, and component-level repair. Mobile phones dropped in water, Laptops with liquid damage, and hard drives from flood scenarios often yield successful Data Recovery when treated quickly by specialists.

Do you recover data from RAID arrays?
Data Recovery handles RAID 0, RAID 1, RAID 5, RAID 6, RAID 10 arrays, NAS devices from Synology and QNAP, NetApp servers, Dell EMC systems, and SAN storage requiring expert parity reconstruction, array rebuilding, and multi-disk recovery. Our engineers specialise in degraded arrays, multiple drive failures, and complex RAID configurations.

Can you recover deleted files and formatted drives?
Data Recovery retrieves accidentally deleted files, formatted drives, and lost data if the device remains unused after deletion. Stop using the device immediately to prevent new data overwriting recoverable files. Quick action significantly improves Data Recovery success rates.

Do you recover cryptocurrency wallets?
Data Recovery includes cryptocurrency wallet recovery, Bitcoin retrieval, crypto wallet restoration, seed phrase recovery, private key extraction, and hardware wallet data recovery from damaged devices, corrupted storage, or inaccessible wallets requiring specialist techniques.

What about ransomware and virus-infected drives?
Data Recovery addresses ransomware encryption, virus infections, malware damage, spyware corruption, and Phishing attacks by retrieving previous file versions, restoring shadow copies, recovering from partially encrypted drives, and performing forensic analysis on infected storage devices.

Can you recover CCTV and surveillance footage?
Data Recovery restores CCTV footage, DVR recordings, security camera data, and surveillance video from damaged systems, corrupted files, failed recording devices, and inaccessible storage requiring forensic video recovery.

Do you provide emergency Data Recovery?
Emergency Data Recovery services operate 24×7 with rapid response for business-critical data loss, server failures, RAID crashes, and urgent situations requiring immediate attention to minimise downtime, productivity loss, and revenue impact across Birmingham and the United Kingdom.

What’s your free collection policy?
Data Recovery includes free collection and delivery across Birmingham, Harborne, Small Heath, Hall Green, King’s Heath, London, and throughout England, Scotland, and Wales with no call-out fees or extra costs. This isn’t like other data recovery companies charging rip-off collection fees.

Need urgent Data Recovery in Birmingham? Contact Dr IT Services today at 07405 149750 for certified diagnostics, same-day assessment, emergency response, and free collection from your home or office.

Get in touch today using our contact form. Speak directly with a Data Recovery engineer who’ll diagnose your hard drive, SSD, RAID array, or mobile phone problems and provide honest recovery quotes. Like a breath of fresh air in the Birmingham Data Recovery industry, our company provides first-class service at last with no-data, no-fee guarantee protecting you throughout the process.

Lost files are recoverable – start your recovery today