For fast computer repair in Birmingham, you need people who care. Dr IT Services diagnoses the fault the same day, explains the options, and fixes what’s broken without drama. Since 2000, our computer repair technicians have repaired desktops, laptops, and Macs across Birmingham.

Free basic diagnostic (2–4h)£20 advanced hardware diagnostic waived if you proceedNo Fix, No Fee on standard repairs. We repair towerssmall form factor (SFF) and mini PCsall-in-ones (AIO)ultrabooks2-in-1/convertiblesMicrosoft SurfaceChromebooksworkstations, and gaming PCs.

Repair your computer today

 

 

Trusted locally — certified, insured, and well-reviewed

Trusted in Birmingham since 2000. Certified, insured, and rated highly by real customers.

Dr IT Services Birmingham Prestige Awards 2019Dr IT Services Prestige Awards 2021-2022

Dr IT Services Prestige Awards 2024-2025: computer repair, laptop repair, mac repair, data recovery

Top Rated Best Computer repair in Birmingham

★★★★★ Rated [4.9] from [300+] reviews • No Fix, No Fee90-day labour warranty

Address: 415 Court Oak Road, Harborne, Birmingham, B32 2DX
Hours: Tuesday–Friday 08:00–20:00 • Saturday 10:00–17:00
Email: contact@dr-it.co.uk • Phone: 07405 149 750

Remote first for speed. Limited onsite by arrangement.

Computer repair: what we fix today

Clear faults. Plain English. Fast repairs.

  • Power/boot: won’t turn on, no POST, boot loop, stuck on logo, beep codes.
  • Performance: slow computer, freezing, lag, BSODkernel panic.
  • Thermal/noise: overheating, fans are loud, thermal throttling, auto shutdown.
  • Display: black screen, flickering, lines, no backlight, cracked screen.
  • Input & ports: keyboard not working, sticky keys, trackpad not clicking, USB/HDMI/audio faults.
  • Storage: drive full, SMART warnings, clicking HDD, corrupted files.
  • Battery/charging: won’t charge, loose DC jack, fast drain.
  • Connectivity: Wi-Fi drops, no internet, Bluetooth not pairing, EthernetDNS/DHCP issues.
  • Updates & activation: failed Windows Update, activation errors, stubborn driver issues.
  • Peripherals: printer won’t print, webcam not detected, speakers no sound.
  • Security/malware: virus removal, ransomware, pop-ups, browser hijacker, spyware.
  • Data: data recovery, deleted files, backup, drive cloning, migration.

Popular services: PC Not Booting • Blue Screen Fix • Computer SSD Upgrade • Windows Installation • BIOS/UEFI Repair • Virus Removal • Data Recovery • Remote IT Support • Emergency IT Repair

Book computer repair today

 

Our computer repair process — fast, transparent, methodical

We keep it simple. We keep you informed.

  1. Diagnostic (2–4h): Hardware checks, Device ManagerEvent Viewer, targeted tests (SFCDISMCHKDSK).
  2. Quote & choices: Clear price, parts availability, turnaround, and repair vs replace guidance.
  3. Fix & test: SSD/RAM/PSU, motherboard, keyboard, screen; drivers updated; stress tests; thermal paste when needed.
  4. QA & hand-back: Tune-up, updates, backup advice, next-step maintenance.

Helpful links: IT Diagnostics • Performance Optimisation • Hardware Upgrades • About Me


Pricing, diagnostics & warranty

  • Free basic software diagnostic (2–4h).
  • £20 advanced hardware diagnostic — waived if you proceed.
  • No Fix, No Fee on standard repairs.
  • “No Data, No Fee” for standard logical recoveries.
  • 90-day labour warranty on hardware repairs; parts carry the manufacturer’s warranty.

Read more: Refund & Warranty • Returns & Refund Policy • Terms of Service


Brands & devices we service

Apple (MacBook, iMac, Mac mini), Microsoft SurfaceDell (XPS, Inspiron, Latitude, OptiPlex, Alienware), HP (Pavilion, Envy, EliteBook, ProBook, Omen), Lenovo (ThinkPad, IdeaPad, Legion, ThinkCentre), ASUS (ROG, TUF, ZenBook), Acer (Aspire, Predator, Swift), MSIRazerSamsungToshibaSony VAIOGatewayPanasonic Toughbook.

We work daily with components from IntelAMDNVIDIASamsungWestern DigitalKingston.
Also covered: NVMe upgrades, DDR4/DDR5 SO-DIMM memory, and LCD/LED panel work (eDP cables, hingesbezels), plus SATA cables and caddies.

AMD Logo
Intel Logo
Kingston Logo
NVIDIA Logo
Samsung Logo
Western Digital Logo
Dell Logo
HP Logo

Home & business support (SMB-friendly)

From home laptops to small office networks, we keep your computer systems running. We handle troubleshootingnetwork management, Wi-Fi/mesh, VPNDNS/DHCP, IP conflicts, printer sharing, NAS/file server, cloud sync (OneDrive, iCloud, Google Drive), and light web server/hosting issues. Router/modem setup, broadband faults, and port forwarding checks included.

Explore: Remote IT Support • Emergency IT Repair • Laptop Performance Optimisation • Software Installation


Operating systems & tools for computer repair

  • We repair Windows 10/11macOS (Ventura/Sonoma), and Linux (UbuntuMintFedora).
  • We support Windows 7–11 for legacy systems that still need care.
  • We use Safe ModeRecoveryDisk UtilityPRAM/SMC (Intel), Apple-silicon recovery, and GRUB repair.
  • We fix updates, drivers, activation, BitLocker, and hardening: antivirus, EDR, firewall, two-factor, patching.
  • App support includes Microsoft 365/Outlook, browsers (Chrome/Edge/Safari/Firefox), and printer drivers.

See more: Mac Repair Birmingham • Laptop Repair Birmingham • Speed Up a Slow Computer • iMac SSD Upgrade • Memory/RAM Upgrades

(Curious about the role? A computer repair technician repairs and maintains computers and servers, often installing software, configuring hardware, and supporting networks. See Wikipedia for a quick overview.)


Repair vs replace — buyer guides you can trust

Sometimes a new part beats a full replacement. These guides keep costs sensible.


FAQs

  1. How long does a computer repair take? Same-day for many jobs; 24–48 hours for common parts.
  2. Is my data safe during repair? Yes. We follow GDPR-compliant handling with consented access, encryption where needed, and secure drive wipe/sanitisation on request.
  3. Do you fix “won’t turn on” or “no POST”? Every day. We diagnose PSU, RAM, motherboard, and BIOS/UEFI faults and quote repair vs replace. Start here: PC Not Booting • Mac Not Turning On.
  4. Do you offer onsite and remote support? Remote first for speed; limited onsite by arrangement.
  5. Do you repair laptops and Macs? Yes — see: Laptop Repair • Laptop Screen Replacement • Laptop Keyboard Repair • Mac Repair • iMac SSD Upgrade • MacBook Battery Replacement
  6. Do you handle data recovery? Yes — Data Recoverypartition recoverydeleted filesSSDUSBSDRAID (RAID data recovery), server and phone cases where appropriate.
  7. Do you take card payments? In person: cash and bank transfer. Card payments are available online only via our website checkout.
  8. Can you help with backups? Yes — local and cloud/remote backup (OneDrive, iCloud, Google Drive, Dropbox), plus restore tests so you know it works when it counts.

Service areas

We offer computer repair in HarborneEdgbastonSelly OakBournvilleMoseleyKings HeathStirchleyQuintonHalesowen, and more. Also serving SmethwickOldburyWest BromwichTiptonWednesburyDudleySutton Coldfield, and Solihull.
See all areas: Areas We Cover

Sources: GitHubGsite

Learn about our computer repair diagnostics → IT Diagnostics

Call now for reliable computer repair in Birmingham.